
Process and Control Improvement Analyst
Blue Nile
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
Visit company websiteExplore more
Salary
💰 $80,000 - $105,000 per year
Tech Stack
About the role
- Analyze current business processes across finance, operations, supply chain, and commercial functions to identify inefficiencies, bottlenecks, and control gaps.
- Support the design and implementation of process improvements to reduce waste, improve cycle time, and enhance quality.
- Apply Lean Six Sigma, TPM, Kaizen, and similar methodologies to streamline workflows and improve KPIs.
- Document current-state and future-state processes, workflows, and standardized SOPs.
- Assist in evaluating business processes to ensure alignment with internal control standards, policies, and regulatory requirements.
- Support the design, documentation, and testing of process controls to mitigate operational and compliance risks.
- Maintain process documentation, including narratives and flowcharts.
- Manage multiple projects simultaneously, providing visibility into progress, risks, and dependencies.
- Collaborate with business partners to gather requirements needed for our tech teams and to ensure solutions are practical and sustainable.
- Assist with change management activities, including documentation, communication, and training support.
- Build strong relationships with stakeholders to drive adoption of new processes and ways of working.
- Partner with cross-functional teams, including operations, finance, technology and compliance.
- Support senior leaders and managers with ad hoc analysis and continuous improvement efforts.
Requirements
- BA/BS in Accounting, Finance, Business, or related field; MBA or CPA a plus.
- 3+ years of experience in process improvement, internal controls, or project/program management; consumer products or e-commerce experience preferred.
- Strong project/program management skills with one or more certifications strongly preferred: PMP/PMI, SCRUM Master, Lean Six Sigma (Green Belt or higher), Kaizen, or TPM.
- Experience supporting project management activities, including planning, tracking milestones, managing deliverables, and coordinating with cross-functional stakeholders.
- Strong analytical, problem-solving, and decision-making abilities.
- Comfortable working independently in a fast-paced, evolving environment.
- Highly proficient in Excel, PowerPoint, and process mapping tools (e.g., Visio, Lucidchart).
Benefits
- Paid Time Off
- Medical, Dental, Vision and Prescription Insurance
- 401(k) Retirement Plan with Company Match
- Flexible Spending Account | Health Savings Account
- Tuition Reimbursement
- Employee Discount
- Parental Leave
- Life Insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
process improvementinternal controlsproject managementLean Six SigmaTPMKaizenanalytical skillsproblem-solvingdecision-makingprocess mapping
Soft Skills
project management skillscollaborationchange managementrelationship buildingindependencecommunicationorganizational skillsadaptabilitystakeholder engagementcontinuous improvement
Certifications
PMPPMISCRUM MasterLean Six Sigma Green BeltKaizenTPM