Conduct customer business reviews that are focused on cloud utilization and identifying and sharing cost optimization opportunities.
Build and maintain a trusted advisor relationship with our customers.
Maintain comprehensive documentation of checklists, procedures, processes, and policies to support compliant and best-practice deployment and utilization of cloud resources.
Define, measure and monitor KPIs and SLAs that lead to high customer satisfaction.
Own the post-sales relationship

Requirements

Either possess or be willing to obtain FinOps Practitioner Certification.
BS Degree in Business or a Technology related field; graduate degree appreciated.
Experience optimizing workflows and implementing process improvement.
Technical and business problem-solving skills and judgement.
Demonstrated interpersonal skills including mentoring, coaching, presentation skills and the ability to interact with colleagues and customers at all technical levels.
Ability to prioritize and manage competing demands.
Experience working with Clients on business solutions.
Either possess one year of prior experience with public cloud billing and licensing models or be willing to learn.
Either possess one year of prior experience in the AWS Management Console and Azure Portal or similar Cloud Portals or be willing to learn.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

cloud utilizationcost optimizationworkflow optimizationprocess improvementKPI measurementSLA monitoringpublic cloud billingAWS Management ConsoleAzure Portal

Soft Skills

interpersonal skillsmentoringcoachingpresentation skillsproblem-solvingjudgmentprioritizationtime management

Certifications

FinOps Practitioner Certification