Blue Mantis

Senior IT Technician

Blue Mantis

full-time

Posted on:

Origin:  • 🇺🇸 United States • Vermont

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Salary

💰 $80,000 - $110,000 per year

Job Level

Senior

Tech Stack

CloudDNSFirewallsVMware

About the role

  • Blue Mantis is looking to add another member to our growing team.
  • We provide cutting edge technology solutions to Vermont based businesses.
  • This is an exciting position that is fast paced, requires proficient troubleshooting skills, and candidates must have excellent customer service skills and patience.
  • Hybrid/remote environment – Ability to travel to client sites within a reasonable distance from your home.
  • Physical requirements may include lifting up to 70 lbs
  • Required to have reliable transportation to travel to client sites as needed
  • Must be a U.S. Citizen with a current Driver's License.

Requirements

  • 3-5 years of IT experience working remotely or onsite supporting end users.
  • Related industry certifications preferred (A+, MCSE, MCSA, MCITP, CCNA, etc)
  • Supporting HP, Dell, Intel, or Lenovo client and server hardware
  • Supporting Windows operating systems such as Windows 10/11 and server operating systems ranging from 2012 to 2022
  • Virtualization technology including Hyper-V and VMWare ESXI Virtual Servers.
  • Strong knowledge of Active Directory, Group Policies, DNS, DHCP
  • Network systems knowledge including switch management (variety of hardware vendors), VLANs, routing, firewall support including WatchGuard, SonicWALL, Cisco, and Fortinet FortiGate Firewalls.
  • Microsoft 365 Administration
  • Wireless experience managing and supporting autonomous and managed access points.
  • Minimum of 1 year of experience in a customer service or office support role.