Blue Cross Blue Shield of Massachusetts

Senior Manager, Clinical Review

Blue Cross Blue Shield of Massachusetts

full-time

Posted on:

Location Type: Office

Location: HinghamMassachusettsUnited States

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Salary

💰 $117,540 - $143,660 per year

Job Level

About the role

  • Directs the utilization review clinical team operations for our Commercial plans
  • Provide decisive leadership and direct supervision to a clinical staff team, including subordinate leaders and their teams.
  • Execute a forward-thinking utilization management strategy that aligns with the company's goals.
  • Lead performance management, including hiring, professional development, mentorship, and performance evaluations to build a high-performing, engaged team.
  • Foster a culture of clinical excellence, empathy, and member-centered care.
  • Direct all utilization review functions, including pre-service, concurrent, and retrospective reviews, ensuring timeliness and adherence to evidence-based medical necessity criteria and internal medical policies.
  • Analyze complex utilization data to identify trends, patterns, and opportunities for clinical quality improvement.

Requirements

  • A bachelor’s degree in nursing or related clinical field is required
  • A master’s degree in healthcare administration, Public Health, Nursing, or a related clinical field is strongly preferred
  • Must possess an active, unrestricted clinical license in Nursing or related clinical field (e.g., RN, NP, PA, etc.)
  • Must have the ability to secure equivalent licensure within the State of Massachusetts within 6 months of hire date
  • A minimum of 5-7 years of professional experience and progressive leadership in utilization management within a health plan or health system setting preferred.
  • Proven experience overseeing utilization review in a managed care organization is highly desirable.
Benefits
  • Paid time off
  • Medical/dental/vision insurance
  • 401(k)
  • Suite of well-being benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
utilization managementutilization reviewclinical data analysisevidence-based medical necessity criteriaperformance managementhiringprofessional developmentmentorshipclinical quality improvement
Soft Skills
leadershipsupervisionteam buildingempathymember-centered carestrategic thinkingcommunication
Certifications
active clinical licenseRNNPPA