Danish Speaking Customer Support
Blu Selection - Recruitment Agency
full-time
Posted on:
Location Type: Remote
Location: Greece
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About the role
- Managing incoming customer interactions via phone, chat, and email
- Assisting users with account setup, login issues, and subscription management
- Supporting customers with streaming, playback, and app-related technical issues across different devices
- Providing clear information about subscriptions, billing, promotions, and platform features
- Handling customer inquiries in a professional, friendly, and solution-oriented manner
- Ensuring a high level of customer satisfaction by delivering accurate and empathetic support
Requirements
- Fluency in Danish and English, both written and spoken
- Strong communication skills and a customer-focused mindset
- Good problem-solving abilities and digital confidence
- Ability to remain calm and professional when handling customer concerns
- Previous experience in customer support, technical support, or digital services is considered an advantage
- Interest in streaming platforms, digital media, or online entertainment is a plus
Benefits
- Competitive monthly salary plus two additional salaries per year
- Relocation package including flights and accommodation
- Referral program with attractive bonuses for recommending friends
- Private health care benefits and access to various discounts
- Comprehensive paid training delivered by certified instructors
- Engaging company events, community initiatives, and social responsibility projects
- Free online Greek language courses
- Modern offices with comfortable break areas and a positive working atmosphere
- Employment with a Great Place to Work–Certified company that values diversity and inclusion
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
strong communication skillscustomer-focused mindsetproblem-solving abilitiesdigital confidencecalm under pressureprofessionalismempathysolution-oriented approach