Consultant

• Develop strong, long-term relationships with clients.
• Support clients' sales teams through commercial training and the rollout of incentive campaigns.
• Train client commercial (and financial, when necessary) teams to maximize performance.
• Seek to understand clients' end-to-end buying and selling processes to deliver tailored solutions.
• Resolve issues and handle complaints quickly and effectively.
• Gather client feedback and suggest ways to increase involvement and engagement.
• Conduct client visits and participate in industry trade shows.

Mid-level Account Consultant

DevOps Engineer

• Support monitoring of production environments, assisting with identification and logging of incidents
• Assist in incident response, participating in mitigation and service recovery processes
• Support root cause analysis, contributing to investigations and lessons learned
• Assist in collecting data for the creation and maintenance of dashboards, metrics, and alerts
• Support preventive maintenance activities
• Participate in initiatives to automate operational routines
• Contribute to continuous improvement of processes, operational standards, and reliability practices

Monitoring / SRE Intern

• Monitor production environments, proactively identifying and responding to incidents
• Participate in incident response, ensuring rapid mitigation and service recovery
• Perform root cause analysis and propose corrective and preventive actions
• Gather requirements from stakeholders to create and maintain dashboards, metrics and alerts
• Execute and support preventive maintenance activities
• Automate operational routines and support the development of automation pipelines
• Contribute to the continuous improvement of processes, operational standards and reliability practices

Monitoring Analyst – Junior SRE

Engineer

• Develop and maintain APIs and backend services using Ruby on Rails.
• Implement scalable and secure solutions, ensuring performance and data integrity.
• Create and maintain automated tests (unit, integration, and end-to-end) to ensure code quality.
• Collaborate with the team to define and follow coding best practices aligned with the project.
• Conduct code reviews and participate in technical discussions.
• Participate in the full development lifecycle, from planning to deployment.
• Integrate external systems and APIs efficiently.
• Stay up to date with best practices and new technologies.

Blu

Mid-level Account Consultant

Monitoring / SRE Intern

Monitoring Analyst – Junior SRE

Mid-level/Senior Software Engineer