Senior Governance & Control Analyst – Logical Access
TD
Risk Analyst
Bloomerang
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $60,000 - $75,000 per year
Job Level
Mid-LevelSenior
About the role
- Conduct research to identify trends, outliers, patterns and insights relating to the performance and fraudulent or suspicious transaction activity of customers.
- Make “next step” recommendations to Senior Leadership on customer accounts that are presenting fraud or risk exposure to Bloomerang.
- Utilize research and analytical tools to make quality decisions regarding risk alerts ensuring the prioritization in accordance with risk severity.
- Leverage data to come up with insights to help develop risk policies that will align with departmental objectives and create value for Bloomerang and its customers.
- Work with the Product, Engineering, and CX teams to educate and implement best practices in process design, monitoring, and reporting of fraud.
Requirements
- Exceptional research and investigative skills.
- Strong communication skills, and the ability to communicate empathetically to the customer, while not biasing your risk assessment.
- Confidence in working independently or with a team.
- Experience managing work streams and processes with minimal oversight.
- Awareness of one or more payment platforms and related operational procedures.
- A solid understanding of NACHA and Card Association rules and regulations, including experience managing risk around returns, reversals and chargebacks.
- Knowledge of relevant compliance laws and regulations.
- Ability to actively explore, learn, and responsibly integrate AI tools into daily tasks to drive efficiency and support Bloomerang's mission.
Benefits
- You’ll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere.
- You'll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more!
- You'll receive a 401k match to help invest in your future.
- Everything you need to be successful, shipped right to your door. You got this. We got you.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
research skillsanalytical skillsrisk assessmentprocess designmonitoringreportingfraud detectiondata analysisAI tools integrationpayment platform knowledge
Soft skills
communication skillsinvestigative skillsindependent workteam collaborationempathywork stream managementprocess managementadaptabilityproblem-solvingdecision-making
