Lead a team of Business Development Representatives (BDRs). Conduct daily/weekly coaching sessions, including call monitoring and live shadowing to improve qualification rigor, objection handling and improves connect-to-meeting ratios.
Own daily inspection of the end-to-end inbound funnel and conversion performance across all lead sources (chat, demo requests, webinars, and digital campaigns). Ensure high-volume inbound leads are rapidly qualified, scheduled, and advanced through the funnel in alignment with SLAs and qualification standards. Proactively identify conversion gaps, capacity risks, and quality trends, and deploy corrective actions to maintain velocity, show rates, and SAL approval consistency.
You are the operational authority within Salesforce, Qualified and Outreach, ensuring routing accuracy, workflow adherence, and data integrity across the inbound motion. Provide structured oversight and process discipline to prevent leakage, enforce qualification and routing standards, and maintain pristine CRM hygiene that supports forecasting accuracy and downstream pipeline conversion.
Own weekly forecast of inbound meeting production and show rate. Identify gaps early and implement adjustments to protect meetings set and accepted monthly targets.
Performance Metrics (KPIs): Drive team results against key metrics: Speed-to-lead, Conversion Rate (MQL/SQL), Number of Appointments Scheduled, and Qualified Pipeline Generated.
Collaborate with RevOps and Marketing to refine lead scoring and routing logic, using Marketo Insights to provide data-backed feedback on lead quality.
You bring insights and solutions to leadership, not just status updates. You own the "How" of hitting the number.
Maintain a tight feedback loop with AE leadership to ensure handoff friction is zero and qualification remains elite.

Requirements

Proven experience managing high-volume inbound teams in a fast-paced SaaS or high-tech environment.
You are a problem-solver who enjoys navigating complex CRM environments and creating order out of high-volume data.
Expert-level command of Salesforce, Outreach, Chilipiper and Marketo. You know how the tools should talk to each other to drive efficiency. Ability to actively explore, learn, and responsibly integrate AI tools into daily tasks to drive efficiency and support Bloomerang's mission.
You thrive in a production-driven environment where the pace is relentless and the expectations are elite.
You think in ratios and conversion rates. You can hear a "gap" in a call or see a "dip" in a report and know exactly which lever to pull.

Benefits

Health + Wellness
You’ll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere.
Time Off
You’ll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more!
401k
You’ll receive a 401k match to help invest in your future.
Equipment
Everything you need to be successful, shipped right to your door. You got this. We got you.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

lead qualificationobjection handlingconversion rate analysisdata integrityCRM hygieneforecastinglead scoringperformance metricsproblem-solvingdata analysis

Soft Skills

coachingteam leadershipcollaborationcommunicationadaptabilityinsight generationfeedback managementstrategic thinkingattention to detailtime management