Bloom Growth™

Full-stack Engineer

• Design and develop scalable applications using TypeScript, React, and modern web technologies
• Build and maintain CI/CD pipelines, cloud infrastructure, and automated deployment processes
• Implement infrastructure as code (Terraform, CloudFormation, or similar)
• Partner cross-functionally to translate business needs into high-quality engineering outcomes
• Deliver iteratively using agile methodologies
• Leverage AI coding tools to improve velocity and effectiveness
• Maintain high standards for code quality, reliability, security, and scalability
• Contribute to technical planning, code reviews, and continuous improvement

Senior Full Stack Engineer

Customer Success Manager

• Manage a portfolio of customer accounts, driving adoption, retention, and expansion
• Execute proactive outreach aligned to client goals, milestones, and business outcomes
• Lead onboarding engagements and help customers achieve meaningful adoption milestones
• Conduct customer success reviews to identify adoption gaps, opportunities, and next steps
• Identify at-risk accounts and implement recovery plans to improve customer outcomes
• Facilitate customer conversations focused on business outcomes and value realization
• Design and execute scalable customer engagement initiatives, including campaigns, automations, and office hours
• Identify and pursue expansion and referral opportunities within existing accounts
• Maintain accurate customer records and account activity within HubSpot
• Share customer insights and feedback with internal stakeholders
• Partner cross-functionally with Customer Experience, Product, Sales, and Marketing teams to improve customer outcomes

Client Success Manager

• Design and deploy scalable AI models and intelligent system features
• Build and support backend systems powering AI-driven functionality
• Establish and scale MLOps practices for production AI solutions
• Partner with product and cross-functional teams to deliver impactful solutions
• Ship iterative improvements using agile methodologies and real-world feedback
• Leverage AI tools to accelerate development and improve workflows
• Maintain high standards for code quality, reliability, and scalability
• Champion DevOps practices including CI/CD and system monitoring

Senior Full Stack Engineer

Client Success Manager

Senior Fullstack Engineer – AI