Information Architect
Blockstream
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Collaborate with Product, Engineering, and Support teams to identify documentation gaps and prioritize content based on user needs and product roadmaps.
- Design and manage the structural hierarchy for both internal engineering wikis and public-facing documentation.
- Create and maintain standardized templates and style guides.
- Design and implement the "docs-as-code" pipeline, ensuring documentation is built, tested, and deployed in line with the software development lifecycle.
- Act as the lead writer for critical technical artifacts, including API references, architectural overviews, and integration guides.
- Audit and update existing documentation to reflect product changes, ensuring that all content remains reliable and up to date.
- Optimize the content to help users find the right information at the right time.
- Design visual aids, presentations, and learning materials that simplify complex technical concepts.
- Leverage Generative AI tools to accelerate the creation of content while maintaining a human-in-the-loop quality standard.
- Define guidelines for how AI tools are used by the engineering team to ensure technical documentation remains accurate and secure.
Requirements
- 5+ years of experience as a Technical Writer, Information Architect, or Business Analyst.
- Superior written and spoken English. You can present complex technical concepts clearly to a global audience.
- Strong ability to interview subject matter experts and translate complex technical knowledge into accessible documentation.
- Hands-on experience with building product documentation from the ground up, rather than just maintaining existing content.
- Proficiency in Markdown/MDX and Git-based workflows.
- Understanding of blockchain fundamentals, including tokenization (fungible/non-fungible), distributed ledgers, minting, and smart contracts.
- Experience or a strong interest in AI-powered documentation, from leveraging LLMs for content generation to optimizing documentation for AI-driven search (RAG).
Benefits
- Competitive salary
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Technical WritingInformation ArchitectureBusiness AnalysisMarkdownMDXGitAPI DocumentationContent OptimizationDocumentation AuditingGenerative AI
Soft skills
CommunicationCollaborationInterviewingTranslation of Technical KnowledgePresentation SkillsUser-Centric DesignAttention to DetailAdaptabilityProblem SolvingCreativity