Field Service Engineer – Apprentice
Block Imaging
full-time
Posted on:
Location Type: Remote
Location: Remote • Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $66,000 - $68,000 per year
Job Level
Entry Level
About the role
- Support the installation, maintenance, and repair of equipment and systems under the guidance of experienced Field Service Engineers.
- Provide hands-on technical training and mentorship designed to develop the knowledge, skills, and competencies required for a successful career in field service engineering.
- Participate in structured learning programs and field assignments to gain practical experience across a variety of service environments.
- Service, maintain, and repair medical imaging equipment at various customer locations.
- Evaluate equipment performance, troubleshoot issues, and perform preventive maintenance, installations, calibrations, and repairs to ensure systems meet OEM specifications and customer expectations.
- Diagnose and resolve electronic, mechanical, and network-related problems under the direction of senior engineers.
- Document service activities, procedures, and best practices; assist in training and educating end users on proper equipment operation and maintenance.
- Communicate effectively with management and team members by providing project updates, reporting issues, and identifying opportunities for improvement.
- Provide professional, courteous, and knowledgeable on-site representation of the company, maintaining strong customer relationships.
Requirements
- Associate degree in a technical discipline such as electronics, mechanical engineering, computer technology, or a related field.
- Equivalent military training or experience in a technical specialty may also be considered.
- Minimum of one year of hands-on mechanical and/or electrical experience.
- Demonstrated mechanical aptitude through a combination of work experience and/or relevant training.
- Strong mechanical skills and a proactive, solution-oriented approach to troubleshooting.
- Proficient in Microsoft Excel, Word, Outlook, and internet research.
- Must possess a valid driver’s license and maintain a safe driving record.
- Must be 21 years of age or older to operate company vehicles.
- Must successfully complete a Motor Vehicle Record (MVR) check, criminal background check, and drug screening.
- Must pass a Department of Transportation (DOT) medical exam and, if required, a written test to operate rental trucks or fleet vehicles.
Benefits
- Health, Vision, Dental & More: We provide competitive insurance options, including medical, dental, and vision coverage.
- Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) offered as both tax-advantaged accounts designed to help individuals save and pay for qualified medical expenses
- Paid Time Off: Full-time team members accrue 19 days Paid Time Off (PTO) per year, with accrual starting from their first day of employment. In addition, team members receive two “People Matter” days annually for volunteering in your community.
- Annual Bonus Opportunities: Potential bonus opportunities based on meeting company profitability goals.
- 401(k) Investment Plan & Budgeting: A retirement investment plan offering a variety of deferral options, a generous discretionary company matching contribution up to 6%, and access to financial planning tools and training.
- Team Member Perks Program: Offers exclusive discounts, special deals, and other benefits for team members.
- Tuition Assistance: After three-months of service, Block Imaging will reimburse 50% of the total cost up to a maximum of $1,000 per calendar year, increasing to $2,500 after two years. This education may include college credit courses, continuing education unit courses, seminars and certification tests that are beneficial to both the team member and the organization.
- Employee Referral Bonus Program: We believe great people know great people! When you refer a candidate who is hired and successfully completes their introductory period, you’ll receive a generous referral bonus as a thank-you for helping us grow our talented team.
- Paid Parental Leave: Paid Parental Leave provisions following a qualified FMLA approved leave.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
electrical experiencemechanical experiencetroubleshootingpreventive maintenanceinstallationscalibrationsdiagnosing problemsrepairing equipmentevaluating equipment performancetechnical training
Soft skills
communicationcustomer relationship managementproblem-solvingmentorshipteam collaborationsolution-oriented approachproject updatesreporting issuesidentifying opportunities for improvementcourteous representation
Certifications
Associate degree in technical disciplinevalid driver’s licenseDepartment of Transportation (DOT) medical examMotor Vehicle Record (MVR) checkcriminal background checkdrug screening