Senior Program Manager, People Operations
Blink Health
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Own and execute end-to-end employee lifecycle processes, from onboarding through offboarding
- Serve as a primary point of contact for employee inquiries, ensuring timely, accurate, and empathetic support
- Act as a proactive problem solver by identifying gaps, connecting dots, and owning solutions that improve the employee experience
- Serve as a key internal resource for HR compliance across multi-state (and some global) operations
- Ensure compliance with wage and hour laws, I-9 and E-Verify requirements, background checks, immigration laws, and audit requirements
- Maintain, update, and support enforcement of HR policies, SOPs, and employee handbooks
- Conduct periodic team or departmental audits and use insights to recommend improvements
- Support benefits administration, including employee inquiries, vendor coordination, audits, and documentation
- Support U.S. leave of absence administration and ADA requests, ensuring compliant processes and coordination with Payroll
- Support 401(k) and benefits programs and assist with the implementation of new offerings
- Own HRIS data integrity, audits, and ongoing maintenance (Workday preferred)
- Support system configuration, testing, upgrades, and workflow documentation
- Identify automation opportunities to streamline People Operations workflows
- Build and maintain dashboards and operational reports to support data-informed decision-making
- Redesign and scale People Operations workflows to improve efficiency, consistency, and employee experience
- Lead or support cross-functional projects such as system implementations, onboarding and offboarding redesigns, or policy overhauls
- Partner with Finance, Payroll, IT, Talent Acquisition, and Legal to ensure alignment across systems and processes
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or a related field
- 7+ years of progressive experience in People Operations, HR Generalist, or Total Rewards roles
- Strong hands-on experience with HRIS systems (Workday preferred)
- Proven experience administering benefits and leaves of absence
- Strong knowledge of U.S. employment laws and multi-state compliance requirements
- Ability to manage sensitive matters with discretion, empathy, and professionalism
- Excellent written and verbal communication skills.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HRISbenefits administrationleave of absence administrationdata integrityauditssystem configurationworkflow documentationemployee lifecycle processescomplianceemployee experience
Soft Skills
problem solvingempathydiscretionprofessionalismcommunicationcollaborationorganizational skillsattention to detailadaptabilityleadership