Blackthorn.io

Salesforce Admin

Blackthorn.io

full-time

Posted on:

Location Type: Remote

Location: Arizona • California • United States

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About the role

  • Own and optimize our Salesforce environment, serving as the primary point of contact for all platform-related needs
  • Manage user access, security settings, and permissions while maintaining data integrity across the organization
  • Build and refine automations using Flow to streamline business processes
  • Create custom reports and dashboards that drive decision-making across teams
  • Handle ongoing system maintenance, including sandbox management and release updates, and proactively identify and manage areas of technical debt
  • Partner with Sales, Customer Success, and Marketing, along with outside agencies and contractors, to translate business requirements into scalable solutions
  • Document processes and configurations to ensure institutional knowledge is preserved as we grow

Requirements

  • 3+ years of hands-on Salesforce administration experience
  • Active Salesforce Administrator certification
  • Proficiency in building complex Flows, managing integrations, and troubleshooting issues independently
  • Experience in a B2B SaaS environment with an understanding of subscription business metrics
  • Strong experience working cross-functionally to support marketing, sales, and finance stakeholders
  • Strong English communication skills for collaboration across time zones
  • Curiosity and an ownership mindset, you proactively identify platform improvements rather than waiting to be asked
  • Familiarity with our tech stack or Blackthorn products is a plus
Benefits
  • An incredible team of smart and supportive people
  • A deep feeling of satisfaction and completion
  • Fully remote global team working from home
  • Stock options for every employee
  • Flexible work week
  • $400 office stipend
  • Maternity/Paternity leave
  • Student loan debt assistance
  • Pledge 1% - time off during the year for helping nonprofits
  • Health insurance contribution (if in the US)
  • Children's 529 college fund assistance (if in the US)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce administrationFlowdata integritycustom reportsdashboardssystem maintenancesandbox managementintegrationstroubleshootingB2B SaaS
Soft Skills
cross-functional collaborationstrong communicationcuriosityownership mindset
Certifications
Salesforce Administrator