Sales Operations Manager
Blackhawk Network
full-time
Posted on:
Location Type: Hybrid
Location: Alaska, North Dakota, South Dakota • 🇺🇸 United States
Visit company websiteSalary
💰 $99,130 - $133,840 per year
Job Level
SeniorLead
About the role
- Build and lead the centralized analytics capability that provides analytics & insights to facilitate data-driven decision making across the BHN organization
- Own the analytical infrastructure, insights, and intelligence that leadership needs to answer strategic questions, identify growth opportunities, and drive business performance
- Use data to grow the funnel and win rate
- Partner with executives across Sales, Marketing, Product, Customer Success, and Finance to translate business questions into analytical frameworks, and analytical findings into actionable strategies
- Build frameworks that answer executive-level business questions
- Develop comprehensive understanding of customer behavior, segmentation, and lifecycle
- Identify growth opportunities, expansion patterns, and risk factors across customer base
- Build predictive capabilities for customer outcomes (expansion, churn, lifetime value)
- Translate complex data into insights that drive strategic decisions
Requirements
- Minimum 4 Year Degree; MBA a plus
- Minimum +12 years of experience in modeling and analytics
- Superior analytics skills, with a proven ability to synthesize data and develop meaningful insights
- Strong written and verbal communicatil skills with ability to work cross-functionally in a highly collaborative environment
- Strong interpersonal skills; comfortable interacting with various levels of management
- Demonstrated curiosity and adaptability in emerging technologies
- Successful implementation and utilization of AI tools to enhance work, improve processes, or deliver measurable results
Benefits
- 401k with employer match
- medical
- dental
- vision
- 12 paid holidays in the year 2025
- sick pay accrual according to state law
- parental leave
- life insurance
- disability insurance
- accident and illness insurance
- health and dependent care flexible spending accounts
- wellness benefits
- flexible time off for all full-time employees
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
analyticsdata modelingpredictive analyticsdata synthesiscustomer segmentationcustomer lifecycle analysisbusiness performance analysisdata-driven decision makingAI tools implementationgrowth opportunity identification
Soft skills
strong written communicationstrong verbal communicationcross-functional collaborationinterpersonal skillscuriosityadaptability
Certifications
MBA