BlackHawk Industrial

Account Manager

BlackHawk Industrial

full-time

Posted on:

Location Type: Office

Location: Philadelphia • Pennsylvania • United States

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Salary

💰 $40,000 per year

About the role

  • Managing existing and new customer relationships to meet and/or exceed company sales revenue and profit objectives
  • Personally exhibits, recruits and coaches associates consistent with Core Behaviors
  • Responsible for promoting culture of safety
  • Maintains a thorough knowledge of products
  • Presents products to customer
  • Follows through with customer to ensure satisfaction
  • Identifies and prioritizes all existing and prospective customers within his/her territory and keeps mailing list current
  • Studies product information, attends seminars, supervises tests of products
  • Attends and contributes to company sales meetings and technical sessions
  • Provides customers with all literature and promotional materials they need to enhance their productivity.
  • Provides the General Manager with information from the market regarding trends, new products, market share in existing and potential accounts
  • Proactively solve problems for customers
  • Build and sustain positive customer relationships
  • Provide and coordinate technical support as needed
  • Support and expand onsite sales and service
  • Communicate customer and market issues to company management
  • Perform other duties as assigned
  • Perform all work in accordance to ISO processes and procedures

Requirements

  • High School diploma required
  • Bachelor’s degree in a related field preferred
  • 2-5 years’ experience in a similar position required in Industrial Sales
  • Previous sales or customer service experience preferred
  • High levels of product knowledge
  • Excellent written and verbal communication skills
  • Excellent interpersonal skills
  • Competent with the use of computer software specific to the operation.
Benefits
  • PPE REQUIRED: Eye protection, ear protection, and as required by customer, steel-toed shoes and head protection.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product knowledgesales experiencecustomer service experience
Soft Skills
communication skillsinterpersonal skillsproblem-solvingcoachingrelationship management
Certifications
High School diplomaBachelor’s degree