Own the end-to-end talent lifecycle from acquisition onboarding, performance management, learning and development, engagement, retention and off-boarding aligned to our mission and talent strategy.
Design an environment where people feel energized, included, and empowered to do their best work.
Ensure that as the company grows, it never loses the "soul" of what makes BlackCloak special.
Be an experienced, hands-on HR leader who thrives in a scaling environment, assessing what the organization needs, designing practical solutions, and rolling up your sleeves to implement policies, processes, and tools in a fast-paced, fully virtual environment.

Requirements

7+ years of HR experience building culture and leading teams at a high-growth technology start-up, with a strong focus on employee relations, with at least 2+ years in an HR Director Role.
A "Customer-First" Mindset (Applied to Employees): You approach HR not as a gatekeeper, but as a service provider. You view every employee as a "customer" and are obsessed with making their journey seamless and rewarding.
High Emotional Intelligence (EQ): You have a "sixth sense" for the mood of the room. You can navigate sensitive conversations, mediate conflict with grace, and remain a steady, empathetic presence during high-pressure seasons.
Exceptional Communication & Storytelling: You can write a Slack announcement that people actually want to read. You know how to take a dry policy and turn it into a compelling narrative that connects to our company mission.
Data-Informed Intuition: You don't just "feel" that morale is low; you use surveys, retention rates, and exit interview data to prove it—and then you use that same data to build a business case for the solution.
The Ability to Build "Social Capital": You are a natural connector. You know how to build trust across all levels of the organization, from C-suite executives to entry-level interns, ensuring everyone feels they have an advocate in you.
Adaptability in a Fast-Paced Environment: You don't just "handle" change; you lead people through it. You are comfortable with ambiguity and can pivot your strategy when the company’s needs evolve.
Project Management Prowess: Whether it's a company-wide retreat or a new performance review cycle, you can manage multiple moving parts, deadlines, and stakeholders without breaking a sweat.
Discretion and Integrity: You will be the vault for sensitive information. You must have an unshakable moral compass and the ability to maintain total confidentiality.

Benefits

100% Remote Company, within the USA
Comprehensive Medical, Dental, and Vision plans with a 100% employer-paid monthly premium option for employees & 50% employer-paid monthly premiums for dependents.
Health Savings Account with company contribution for eligible medical plans.
Flexible Vacation Plan
10 Paid Company Holidays
100% employer-paid Life, AD&D and Short- and Long-Term Disability Insurance
401k with Traditional and Roth options, including employer match.
Company Equity
Paid Parental and Pregnancy Recovery Leave
Company and team off-sites and virtual events throughout the year
Home office stipend

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

HR managementperformance managementemployee relationsdata analysisproject management

Soft Skills

emotional intelligencecommunicationstorytellingadaptabilityconflict mediationtrust buildingcustomer service mindsetintegritydiscretion