Black Rainbow

Consultant

• Create and deliver self-serve materials, including e-learning and video content
• Identify gaps in customer knowledge and design materials to bridge these gaps
• Learn, document, and share best practices and re-usable assets with Solution Consultants to enhance the quality and efficiency of the team
• Develop strong working relationships across internal functions (Sales, Product, Delivery, Operations, Marketing, etc.)
• Create and develop both internal documentation and initiatives to improve understanding and communication between business functions
• Record, communicate, and work to resolve any risks or issues that may impact project deadlines

Associate Enablement Consultant