BlaBlaCar

People Operations Specialist

BlaBlaCar

full-time

Posted on:

Location Type: Hybrid

Location: Paris • France

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About the role

  • Lead the execution of HR processes (Onboarding → Offboarding), ensuring a positive experience while providing clear visibility to relevant stakeholders
  • Formalize all contractual elements (contracts, amendments, certificates) and manage immigration/work permit renewals
  • Identify opportunities to streamline workflows and lead People Ops projects aimed at enhancing efficiency
  • Explore and implement AI-driven solutions to automate repetitive administrative tasks (e.g., automated document generation, AI-powered ticket sorting, or smart data auditing) to free up time for high-value advisory work
  • Manage employee inquiries via JIRA, providing prompt, effective support on HR policies
  • Provide expert recommendations for handling complex situations (performance issues, conflicts, legal risks)
  • Document specific requests to ensure every situation is tracked and handled fairly, building consistent "case law" for the organization
  • Work closely with the POPS team, including our Payroll Specialist (upstream data flows), HRBPs, Social Expert, Recruiters, and L&D, to ensure a cohesive employee experience
  • Actively participate in team meetings, sharing insights and contributing to a supportive, high-performance team environment

Requirements

  • 4+ years of experience in a People Operations, HR Coordinator, or HR Generalist role, ideally within a fast-paced environment in France
  • Proficiency with HRIS platforms (e.g., BambooHR, Workday), Google Workspace, and strong project management skills
  • Good knowledge of French social legislation (SYNTEC experience is a plus)
  • Excellent written and verbal communication skills, with the ability to clearly explain HR policies and respond to employee inquiries with empathy and professionalism
  • Strong organizational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines effectively
  • Problem-solving mindset, curiosity, and a proactive approach to identifying and resolving issues
  • Full professional proficiency in English and French
Benefits
  • Hybrid work arrangement: 2–3 days in the office per week
  • 4 additional weeks of leave on top of statutory maternity/paternity leave
  • 50% healthcare contribution (Alan)
  • Financial support for home office equipment
  • Minimum 25 days of annual leave
  • Local meal plan (Swile card)
  • 50% transportation subsidy (Forfait Mobilité Durable)
  • Free unlimited carpooling and bus rides
  • Personal growth through training, mentorship, and internal mobility programs
  • Employee stock ownership plan (ESOP)
  • Regular team-building events
  • 1 day off per year to test our product
  • 1 paid day per year for volunteering or social engagement with non-profits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR processesOnboardingOffboardingcontract managementimmigration managementAI-driven solutionsautomated document generationJIRAHRIS platformsproject management
Soft Skills
communication skillsorganizational skillsattention to detailproblem-solvingcuriosityproactive approachempathyprofessionalismteam collaborationinsight sharing