BJAK

Chief of Staff

• Drive high-priority initiatives across the business.
• Work with leadership to solve business and product challenges.
• Build new teams, processes, and capabilities as the company grows.
• Lead cross-functional projects from planning through execution.
• Research new markets, products, and business opportunities.
• Improve how we operate by identifying problems and implementing practical solutions.
• Take ownership of projects and deliver meaningful business outcomes.

Founder's Associate

• Drive high-priority initiatives across the business.
• Build new teams, processes, and capabilities as the company grows.
• Lead cross-functional projects from planning through execution.
• Research new markets, products, and business opportunities.
• Improve how we operate by identifying problems and implementing practical solutions.
• Take ownership of projects and deliver meaningful business outcomes.

General

• Partner directly with the CEO to drive strategic initiatives across the business.
• Lead cross-functional projects from idea to execution.
• Conduct market, competitive and business research to support decision-making.
• Break down complex problems into clear, actionable plans.
• Coordinate execution across product, engineering, operations, finance and other teams.
• Build operating processes that improve speed and execution quality.
• Identify operational bottlenecks and implement practical solutions.
• Prepare business analyses, presentations and executive materials.
• Support partnerships, investments, fundraising and other strategic opportunities when required.
• Represent the CEO in meetings and follow through on key action items.
• Take ownership of critical projects and deliver measurable outcomes.

Special Officer

People Operations

• Own and continuously improve the company's performance management framework.
• Lead company-wide OKR planning, tracking and quarterly review cycles.
• Design and implement scalable people processes that improve organizational effectiveness.
• Analyze people, performance and operational data to identify trends, measure outcomes and recommend improvements.
• Build dashboards and reports that provide meaningful insights into organizational performance.
• Define business requirements for HR systems, reporting tools and workflow automation.
• Partner with leaders across the company to improve team performance and execution.
• Develop frameworks for performance reviews, calibration, promotions and career development.
• Drive initiatives that strengthen accountability, ownership and a high-performance culture.
• Ensure company values are embedded throughout employee programs, performance evaluations and day-to-day operations.
• Continuously identify opportunities to simplify processes, eliminate inefficiencies and improve the employee experience.
• Support strategic people initiatives and organizational projects as the company grows.

People Performance Management

Data Analyst

People Analytics – Performance Manager

Head of People Performance – Culture

• Own and continuously improve the company's performance management framework.
• Lead company-wide OKR planning, tracking and quarterly review cycles.
• Design and implement scalable people processes that improve organizational effectiveness.
• Analyze people, performance and operational data to identify trends, measure outcomes and recommend improvements.
• Build dashboards and reports that provide meaningful insights into organizational performance.
• Define business requirements for HR systems, reporting tools and workflow automation.
• Partner with leaders across the company to improve team performance and execution.
• Develop frameworks for performance reviews, calibration, promotions and career development.
• Drive initiatives that strengthen accountability, ownership and a high-performance culture.
• Ensure company values are embedded throughout employee programs, performance evaluations and day-to-day operations.
• Continuously identify opportunities to simplify processes, eliminate inefficiencies and improve the employee experience.