BJAK

Affiliate Manager

• Act as a trusted partner to senior leaders, understanding priorities and helping drive execution
• Manage complex calendars, priorities, and scheduling with strong judgment
• Coordinate cross-functional work and ensure follow-through on key initiatives
• Prepare materials, summaries, and briefings for internal and external discussions
• Identify gaps, risks, and misalignment early, and help resolve them
• Improve workflows and ways of working to increase efficiency and clarity
• Communicate clearly across teams, adapting to different stakeholders
• Handle sensitive information with discretion and sound judgment

Executive Business Partner – C-Level

• Manage complex calendars for one or more leaders, balancing priorities and resolving conflicts
• Coordinate internal and external meetings across teams and time zones
• Arrange travel logistics, including itineraries and scheduling
• Process and track expenses accurately and on time
• Support team meetings, offsites, and internal events
• Ensure smooth coordination between internal teams and external stakeholders
• Maintain clear communication and follow-through on scheduling and logistics

Administrative Business Partner

Operations

• Establish simple operating structures (cadences, tracking, follow-ups) to keep work moving
• Translate leadership priorities into clear, executable plans
• Coordinate across teams to ensure alignment and progress
• Identify gaps, bottlenecks, and execution risks, and resolve them early
• Support hiring coordination and key operational workstreams when needed
• Build lightweight playbooks and ways of working to improve consistency
• Track progress and surface clear updates to leadership
• Continuously improve how executive-level work is managed and executed

Lead, Executive Operations

People Operations

• Prepare and manage HR documentation including employment letters, confirmations, extensions, transfers, and other standard HR records.
• Maintain accurate employee records across HRIS and internal tracking systems, ensuring all updates are completed on time.
• Support onboarding execution by preparing documentation, coordinating system access, and ensuring Day 1 readiness with relevant teams.
• Track attendance, leave, and timesheet records, flagging discrepancies and supporting payroll-related reporting.
• Support benefits administration including insurance enrolment, updates, and claims coordination.
• Assist with offboarding execution, including clearance processes, system access removal, asset return tracking, and final documentation.
• Support HR data audits and compliance checks to ensure accuracy and consistency.

People Operations Specialist

Payroll

• Own end-to-end monthly payroll processing for Malaysia and assigned regional markets, validating all payroll inputs including joiners, exits, allowances, incentives, claims, attendance, and deductions.
• Manage statutory submissions and compliance (e.g. EPF, SOCSO, EIS, income tax and equivalents), ensuring payroll processes comply with local labour laws and regulatory requirements.
• Perform payroll checks, reconciliations, and validations prior to payout, maintaining strong internal controls and audit-ready documentation.
• Process salary adjustments, promotions, bonuses, allowances, and ad-hoc payments with full accuracy and confidentiality.
• Coordinate and manage payroll vendors, regional payroll partners, and EOR providers—validating outputs, resolving discrepancies, and enforcing SLAs.
• Prepare payroll reports, reconciliations, and documentation for HR, Finance, and management, supporting audits, budgeting, and compensation analysis.
• Identify gaps or inefficiencies in payroll workflows and support improvements in SOPs, automation, and HRIS integration.

Payroll & Benefits Analyst

Learning and Development

• Own and manage the company-wide engagement and learning calendar, including townhalls, festive events, team activities, onboarding sessions, and internal campaigns.
• Plan and execute engagement programs end-to-end, ensuring strong participation, smooth execution, and positive employee experience.
• Coordinate learning programs across technical, soft skills, and leadership topics, working with internal stakeholders and external trainers.
• Maintain training logistics including scheduling, attendance tracking, completion rates, and basic ROI or effectiveness measurement.
• Run onboarding culture sessions to introduce new hires to BJAK’s values, expectations, and ways of working.
• Partner with People Ops and leaders to embed culture, feedback, and recognition into daily practices.
• Track engagement and learning data, gather feedback, and continuously improve program quality and impact.

L&D Specialist

Human Resources

• Partner with business leaders and managers on team effectiveness, performance management, and day-to-day people decisions.
• Translate business goals into people actions across hiring, engagement, performance, and workforce planning.
• Support employee relations matters and performance conversations with sound judgment and practicality.
• Contribute to workforce planning, headcount tracking, and people data analysis in partnership with Finance and HR leadership.
• Support talent initiatives including onboarding, career development, internal mobility, and learning programs.
• Use people data and feedback to identify trends, surface risks, and recommend improvements.
• Operate across multiple geographies and business contexts, adapting approaches as needed.

HR Business Partner

• Own the end-to-end HR function globally, including Talent Acquisition, HR Business Partnering, Employee Engagement, Learning & Development, Payroll, Compensation & Benefits, and HR Operations.
• Personally lead and support critical hiring across technical, commercial, and corporate roles, ensuring hiring quality, speed, and consistency across regions.
• Partner closely with founders and senior leaders on organisation design, workforce planning, performance management, succession planning, and leadership development.
• Build and operate performance management, feedback, and development frameworks that are simple, practical, and actively used by managers.
• Drive employee engagement initiatives that strengthen alignment, retention, and execution, while avoiding unnecessary bureaucracy.
• Act as a hands-on HRBP for senior leaders and managers, supporting day-to-day people decisions, performance issues, and organizational changes.
• Own global payroll, compensation, benefits, and employment structures, ensuring accuracy, fairness, and compliance across all countries.
• Manage HR compliance, employment contracts, policies, and statutory requirements across multiple jurisdictions, working with external advisors or EORs where needed.
• Design and continuously improve HR processes and systems that scale with the business without slowing it down.
• Build, mentor, and lead the HR team over time, with a strong bias toward high ownership and execution.

Head of People – Global

Executive Business Partner, C-Level

Lead – Executive Operations

Chief Technology Officer

• Define the long-term architecture for BJAK's systems, infrastructure, and developer platform
• Evaluate trade-offs between speed of iteration and long-term system design
• Ensure systems are designed for scalability, reliability, and long-term evolution
• Guide key decisions across model integration, data pipelines, distributed systems, and product architecture
• Work with engineers to translate product direction into clear technical execution
• Help structure engineering workstreams and keep teams aligned on priorities
• Maintain high engineering standards while keeping the team focused on shipping
• Establish engineering culture, development practices, and technical standards across the company
• Build and scale a world-class engineering team across key talent hubs including China and US
• Identify strong technical leaders and help build a high-quality engineering organization
• Define hiring standards and interview processes to maintain a high engineering bar
• Work closely with product, research, and leadership teams
• Ensure technical workstreams move forward smoothly across teams and locations
• Help resolve cross-team technical and execution challenges

Product Manager

• Identify, prospect, qualify, negotiate, and close strategic insurer and ecosystem partnerships within aggressive timelines.
• Own the full partnership lifecycle — from initial outreach and relationship building through negotiation, onboarding, integration, and go-live.
• Drive fast-market-entry partnerships and minimize activation timelines through proactive stakeholder alignment.
• Build, own, and manage a robust and visible pipeline of insurer and strategic partners in the UK market.
• Maintain disciplined follow-ups, accurate CRM hygiene, and clear reporting to ensure consistent deal progression and closures.
• Lead commercial negotiations with strong judgment on pricing, underwriting alignment, and partnership economics.
• Drive partner productivity, volume growth, and KPI performance post go-live.
• Represent BJAK in meetings, calls, and communications with partners, regulators, and stakeholders as required.
• Proactively identify, escalate, and resolve partner or execution issues while maintaining high standards of service and delivery.

Executive Business Partner – C-Level

Administrative Business Partner

Lead, Executive Operations

Administrative Business Partner

People Operations Specialist

Payroll & Benefits Analyst

L&D Specialist

HR Business Partner

Head of People – Global

Executive Business Partner, C-Level

Lead – Executive Operations

Administrative Business Partner

Chief Technology Officer

Chief Technology Officer

Business and Product Development Manager