BJAK

Lead, People and Culture

BJAK

full-time

Posted on:

Location Type: Remote

Location: Indonesia

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Job Level

Senior

About the role

  • Own and execute the full employee lifecycle from onboarding → offboarding.
  • Ensure high-quality HR service delivery across HR Ops, payroll, engagement, L&D, and people experience.
  • Oversee HRIS governance, employee data accuracy, and system compliance.
  • Maintain and update HR policies, SOPs, and compliance frameworks.
  • Approve salary changes, employment contracts, and HR exceptions.
  • Handle escalations that HR Ops cannot resolve.
  • Lead exit interviews for leadership, critical roles, and sensitive cases.
  • Drive culture-building initiatives that strengthen belonging, accountability, and alignment with company values.
  • Lead engagement programs (townhalls, recognition, feedback loops).
  • Improve overall people experience through continuous listening and actionable insights.
  • Partner with leadership to cultivate a performance-driven and growth-oriented culture.
  • Partner with leaders to develop learning programs, capability-building initiatives and people development frameworks.
  • Oversee design and delivery of engagement and L&D activities through the Specialist.
  • Support leadership development and manager enablement.
  • Partner with the TA Lead and HRBP on workforce planning, headcount tracking, and organisational needs.
  • Work with HODs on workforce challenges, HC planning, and department people issues.
  • Align HR processes with business priorities and growth plans.
  • Enhance HR operations through process improvements, automation, and SOP discipline.
  • Continuously identify gaps and streamline workflows for speed, accuracy, and consistency.
  • Own HR dashboards and reporting: headcount, turnover, hiring attrition, leave, engagement indicators, and other HR metrics.
  • Translate insights into actions that improve retention, engagement, and workforce effectiveness.

Requirements

  • 5+ years of progressive HR/People Operations experience, with exposure to engagement or culture initiatives.
  • Strong experience in HR Ops, employee lifecycle, and HR compliance.
  • Proven ability to lead and coach a small HR team.
  • Excellent communication and stakeholder management skills.
  • Comfortable balancing strategic thinking with hands-on execution.
  • Data-driven, organised, and able to thrive in a scaling, fast-paced environment.
  • High empathy, strong judgment, and a solutions-first mindset.
Benefits
  • High ownership, autonomy, and visibility with leadership.
  • Opportunity to build scalable HR systems and people experience frameworks from the ground up.
  • Fast-paced growth, learning, and meaningful impact on BJAK’s culture and employee experience.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HRIS governanceemployee data accuracycompliance frameworksHR policiesSOPsengagement programsperformance-driven cultureworkforce planningHR metricsdata-driven decision making
Soft Skills
communication skillsstakeholder managementstrategic thinkinghands-on executionempathyjudgmentsolutions-first mindsetleadershipcoachingorganizational skills