BizzyCar

Business Development Rep

• Identify and research target accounts, developing customized outreach strategies.
• Engage potential customers through cold calls, emails, social media, and other channels to build relationships and generate interest.
• Utilize CRM tools and automation to enhance outreach efforts and manage pipeline activity efficiently.
• Present BizzyCar’s solutions to prospects, identify their needs, qualify leads, and set up meetings with Account Executives.
• Partner with the sales team, joining demos and client meetings to ensure seamless communication and handoffs.
• Keep up with BizzyCar’s products, new features, and market trends.

Business Development Representative

Business Intelligence Developer

• Turn data into a competitive advantage — uncovering insights that drive smarter decisions, stronger performance, and scalable growth across our B2B SaaS platform
• Work cross-functionally with teams across Sales, Marketing, Product, and Operations to translate complex data into clear narratives that influence strategy
• Design, build, and maintain dashboards and reports that empower stakeholders with actionable, self-serve insights
• Query data from Redshift, create visualizations in Tableau, and apply analytical techniques such as trend, cohort, and variance analysis
• Help define key metrics, ensure data integrity, and uphold governance standards to maintain a single source of truth

Business Intelligence Analyst

Account Executive

• Develop new leads at the auto-dealership rooftop and auto-dealership group level to sign them up for BizzyCar software products and services
• Create detailed sales plan designed to attain predetermined goals and quotas
• Sign-up car dealerships onto the platform either in person or via remote selling (Zoom)
• Manage the entire sales cycle from finding a client to securing a deal
• Travel up to 75% and perform in-person outside sales
• Unearth new sales opportunities through networking and turn them into long-term partnerships
• Demo software and services to prospective clients
• Work with Customer Success to provide professional after-sales support and maximize customer retention
• Remain in regular contact with clients to understand and meet their needs
• Respond to complaints and resolve issues to the customer's satisfaction
• Negotiate agreements and keep records of sales and data

Backend Engineer

• Development of Ruby on Rails API that serves as a data layer to several consuming applications
• Design, build, and maintain highly reusable Ruby on Rails / Node.js code
• Develop all functional logic, define and maintain the database
• Ensure high performance and responsiveness to data requests
• Own the vertical; identify areas for improvement, measure stability, monitor for bugs, and be proactive
• Create and maintain accurate documentation of the application functionality
• Write automated tests to validate code correctness
• Operate iteratively from MVP to fully baked solutions and provide technical advice as needed
• Collaborate with a dispersed team and participate in quarterly in-person meetings to maintain culture

Backend API Engineer

AI Engineer

• Design, build, and deploy machine learning models for customer interaction, predictive analytics, and process automation
• Improve performance, accuracy, and scalability of existing AI algorithms and models; measure performance and maintain models
• Create and refine consumer interaction AI such as chatbots, personalized recommendations, and sentiment analysis tools
• Extract, clean, and preprocess large datasets for model training and evaluation
• Collaborate with product managers, data scientists, and software engineers to define requirements and deliver AI solutions
• Deliver cutting-edge AI features that drive BizzyCar's growth and enhance customer experience

Customer Retention Specialist

• Serve as the lead negotiator and relationship manager for at-risk and cancellation-requested dealerships
• Conduct save calls, on-site visits, and QBRs focused on addressing pain points, repositioning BizzyCar’s value, and securing renewal commitments
• Proactively monitor dealer health signals, usage trends, and cancellation risks, intervening early to prevent churn
• Develop tailored recovery strategies that include ROI analysis, contract adjustments, or product alignment
• Document all objections and negotiation outcomes, ensuring leadership visibility into retention efforts
• Act as a trusted advisor to dealership principals, service managers, and executive teams
• Rebuild confidence in BizzyCar by presenting compelling business cases backed by data and results
• Lead strategic QBRs and executive touchpoints that focus on retention outcomes and future opportunities
• Partner with Customer Success, Product, and Sales to resolve escalations impacting dealer satisfaction
• Share field intelligence on cancellation trends and objections to shape future product and retention strategies
• Support enterprise-level retention initiatives by working closely with the executive team on key dealer accounts
• Own retention and save-rate targets, reporting weekly progress against KPIs
• Maintain CRM accuracy on all dealer health, risk assessments, and recovery actions
• Deliver clear visibility into at-risk revenue, churn prevention outcomes, and retention performance

Dealer Success and Retention Manager

Product Manager

• Develop and manage product roadmaps and priorities, incorporating feedback from internal and external stakeholders as well as supporting data.
• Collaborate with cross-functional teams throughout the software development lifecycle to optimize and commercialize mobile solutions.
• Ensure business requirements are documented and integrated into product roadmaps and resulting products.
• Enhance products, improve customer experience, and boost operational efficiency using Artificial Intelligence.
• Contribute to BizzyCar’s cutting-edge AI Agent products, working at the forefront of Agentic technology.
• Represent BizzyCar at industry events and with prospects, clients, investors, and business partners.
• Stay current on automotive industry trends and develop innovative solutions.
• Implement an effective product development and prioritization process rooted in regular stakeholder communication.
• Define and establish metrics for product planning and feature releases to measure success of new and established features.

Senior Product Manager

Operations

• What you'll do: Experimentation & Testing – Partner with Product to design rapid-cycle operational tests for new capabilities. Define test design, success criteria, and measurement approaches. Rapidly evaluate results and recommend go/no-go decisions.
• Operationalization & Scaling – Translate successful pilots into standardized processes, training, and playbooks. Work with frontline leadership to ensure smooth adoption and sustained performance. Identify risks and roadblocks, proactively solving for scale.
• Cross-Functional Partnership – Serve as the bridge between Product and Operations, ensuring new initiatives are grounded in real-world execution. Partner with operations leadership to align innovation with frontline needs and capacity. Maintain strong feedback loops across Product, Ops, and Executive leadership.
• Continuous Improvement – Analyze operations performance data to refine processes and drive improvements. Recommend enhancements to both testing methodology and operational workflows. Ensure insights from the frontline feed back into product and strategy decisions.