BizzyCar

Business Development Rep

• Identify and research high-value target accounts
• Develop strategic outreach plans tailored to dealership groups and decision-makers
• Engage prospective customers through calls, email, social, and multi-channel outreach
• Qualify opportunities and create well-defined pipeline for Account Executives
• Present BizzyCar’s value proposition and position meetings for high conversion
• Utilize CRM and automation tools to manage pipeline activity and optimize outreach
• Partner closely with Account Executives to ensure seamless handoffs
• Participate in demos and customer meetings when appropriate

Business Development Manager

Account Executive

• Build and execute a detailed sales plan to consistently hit and exceed quotas
• Prospect and sign auto dealerships at both the rooftop and dealer group level
• Own the full sales cycle, from first conversation through close
• Spend the majority of your time in the field selling in person, with travel up to 75%
• Conduct live demos of BizzyCar’s software and services, both in person and remotely (Zoom)

Analytics Engineer

• Own delivery and execution
• Lead delivery across data initiatives, ensuring roadmaps are executed on time, at high quality, and aligned to business goals
• Lead and grow the data organization
• Manage and mentor data analysts and data engineers
• Set technical direction and raise the bar for analytics, data modeling, and insights
• Turn data into decisions
• Drive advanced analysis using Python and SQL to uncover trends and influence product, customer experience, and strategy
• Build and scale data infrastructure
• Own data pipelines and analytics architecture using dbt and Amazon Redshift
• Ensure performance, reliability, and scalability as the company grows
• Ensure data trust and quality
• Define and enforce data quality, validation, and governance standards
• Build confidence in analytics and reporting across the organization
• Partner cross-functionally
• Work closely with Product, Marketing, Customer Support, and Engineering to align data efforts with real business needs
• Set culture and best practices
• Promote modern data engineering practices
• Foster a culture of learning, continuous improvement, and innovation

Senior Data & Analytics Engineer

Account Manager

• Be the trusted advisor for key dealership partners, from Dealer Principals to Service Managers, ensuring seamless adoption of our software
• Deliver exceptional onboarding, proactive support, and ongoing training to enhance dealership operations
• Serve as the face of BizzyCar, fostering strong, lasting partnerships with dealership teams
• Lead product implementations and communicate new features and updates effectively
• Strategically align our software with dealership workflows to maximize efficiency and customer satisfaction
• Conduct quarterly business reviews, ensuring dealerships achieve and exceed their goals with our solutions
• Identify growth opportunities, including upselling additional features and driving renewals
• Encourage dealerships to refer new customers, leveraging success stories and positive relationships
• Collaborate with internal teams to continuously improve the dealer experience
• Monitor account health using tools like HubSpot, proactively addressing challenges and ensuring retention
• Analyze dealership performance metrics to deliver actionable insights and recommendations
• Report on key performance indicators, contributing to BizzyCar’s growth and success

Dealer Relations Manager

Customer Success Manager

• Become a subject matter expert on BizzyCar’s platform, processes, and use cases to help customers maximize value
• Lead customer onboarding and training, including portal setup, configuration, and ongoing education
• Manage a portfolio of customer accounts in a high-volume CSS environment
• Conduct regular account reviews to identify adoption gaps, growth opportunities, and retention risks
• Support renewals, upsells, and expansions by aligning BizzyCar solutions to customer goals
• Act as the voice of the customer by capturing feedback and partnering with internal teams to drive improvements
• Collaborate closely with Sales to ensure a smooth handoff and continued customer alignment
• Monitor customer support tickets and follow up to ensure timely resolution and satisfaction
• Help refine and improve Customer Success processes as the team scales

Customer Success Specialist

Collections

• Generate and send customer invoices, track incoming payments, and record receipts
• Monitor accounts receivable aging and proactively follow up on overdue balances via phone, email, or other communication channels
• Investigate and resolve billing discrepancies, payment disputes, and customer questions in a professional manner
• Develop and maintain accurate payment and collection documentation in accounting systems
• Work with internal teams (sales, customer service, finance) to reconcile accounts and ensure clear communication with customers
• Prepare reports on outstanding accounts, collection activities, and trends to support leadership decisions

Collections Specialist

• Build and execute a detailed sales plan to consistently hit and exceed quotas
• Prospect and sign auto dealerships at both the rooftop and dealer group level
• Conduct live demos of BizzyCar’s software and services, both in person and remotely
• Maintain accurate sales records, forecasts, and pipeline data in the CRM

• Build and execute a detailed sales plan to consistently hit and exceed quotas
• Prospect and sign auto dealerships at both the rooftop and dealer group level
• Own the full sales cycle, from first conversation through close
• Conduct live demos of BizzyCar’s software and services, both in person and remotely (Zoom)
• Partner with Customer Success to ensure smooth onboarding and strong customer retention
• Handle objections, negotiate agreements, and resolve issues professionally