BizLink Robotic Solutions USA, Inc.

Technical Account Manager

• Identify & Capture : Research and develop new customer opportunities to expand into key target markets.
• Pipeline Management : Continually generate formal/informal leads and maintain a robust sales opportunity pipeline.
• Promotion : Actively sell all applicable BizLink products/services, including participating in marketing activities like trade shows.
• Relationship Management : Maintain leadership at established sites and coordinate with local account managers for key accounts.
• Consultative Liaison : Act as the link between customer automation needs and BizLink’s technical service groups.
• Retention Strategy : Develop and manage specific maintenance strategies for existing organizational contacts.
• Forecasting : Manage budgeted sales goals and provide monthly rolling forecasts via corporate CRM software.
• Quote-to-Cash Support : Accurately prepare and track customer quotes, while assisting Accounts Receivable with payment collections.
• Cross-Functional Collaboration : Support Operations, Quality Management, and Customer Service to ensure world-class satisfaction.
• Policy Adherence : Embrace all corporate compliance rules, policies, and the BizLink Code of Conduct.
• Continuous Improvement : Participate in team-building projects and attend meetings focused on streamlining internal processes.

Technical Account Manager – Southwest Region