Bits In Glass

Account Executive

• Identify, engage, and develop new Creatio and CRM opportunities within enterprise and mid-market accounts
• Build and manage relationships with C-level executives and key business stakeholders
• Understand customer challenges and position BIG's Creatio and consulting solutions as strategic enablers
• Drive the full sales cycle from prospecting and discovery through proposal, negotiation, and close
• Leverage our Premier Creatio Partnership to accelerate opportunities and access partner-sourced leads
• Maintain disciplined, accurate pipeline management, follow-up, and forecasting within CRM.
• Collaborate with Marketing, Alliances, and Delivery to develop targeted go-to-market strategies
• Create and execute outbound strategies including account-based outreach, event engagement, and multi-channel prospecting
• Develop long-term account strategies aligned to customer transformation initiatives
• Represent BIG at industry, partner, and client events
• Travel up to 40% as needed for client and partner engagement

Account Executive – Creatio, CRM

Business Analyst

• Gather and document business and functional requirements from stakeholders
• Translate requirements into clear user stories, epics, and acceptance criteria
• Analyze customer data and usage to identify insights and improvement opportunities
• Map and optimize business processes and customer workflows
• Model and support implementation of process automation
• Collaborate with technical teams to deliver CRM solutions and customizations
• Validate system designs and implementations against business requirements
• Engage with clients to support adoption and resolve delivery challenges
• Lead or support client training and onboarding

Business Analyst, Creatio

• Gather and document business and functional requirements from stakeholders
• Translate requirements into clear user stories, epics, and acceptance criteria
• Analyze customer data and usage to identify insights and improvement opportunities
• Map and optimize business processes and customer workflows
• Model and support implementation of process automation
• Collaborate with technical teams to deliver CRM solutions and customizations
• Configure and customize solutions using no-code / low-code tools
• Validate system designs and implementations against business requirements
• Engage with clients to support adoption and resolve delivery challenges
• Lead or support client training and onboarding
• Operate within an agile delivery model and participate in sprint activities