Be a trusted advisor to Bitrise customers, demonstrating how the company addresses their business requirements
Remain up-to-date on industry best practices, allowing you to act as a subject matter expert for our customers around mobile development best practices.
Collaborate with Bitrise product and engineering teams to provide feedback and industry trends to help shape the product roadmap.
Work with developers from our largest customers to debug complex Mobile DevOps issues, with a focus on CI/CD.
Act as technical escalation point for the global support team.
Be a thought leader for Bitrise in the marketplace, including attending and speaking at conferences, hosting webinars, writing blog posts.
Assist the Customer Success Managers to provide technical consultancy during the onboarding of enterprise customers.
Build deep relationships with technical champions within our customer base to enable them to become company advocates.
Drive successful business outcomes across our enterprise customers through educating, training, designing and aiding in implementation of their company solution.
Help shape and execute on our strategies that lead to strong user adoption.

Requirements

5+ years experience in software development
Experience with mobile app development or its processes
Experience with shell scripting
You have published an app to the App/Play Store
Experience setting up CI pipelines
General knowledge of DevOps best practices
Experience working with cross-functional teams
A high level of accuracy and attention to detail
Excellent communication and interpersonal skills
A proven track record of building and nurturing customer relationships
A driven, enthusiastic and “can do” attitude coupled with the desire of end-to-end ownership
Advanced technical skills to confidently discuss customer needs and business goals and a desire for continued learning!
Fluent written and spoken English
Excellent problem-solving and communication skills
A willingness to travel onsite with clients as needed

Benefits

The opportunity to learn about app development by playing a crucial role in the mobile development process for the world’s most successful companies
The security of working in a financially stable, growing company with an ever-expanding global customer base
A competitive stock options package

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

mobile app developmentshell scriptingCI/CDDevOps best practicessoftware developmentcross-functional team collaborationtechnical consultancyuser adoption strategiesproblem-solvingapp publishing

Soft Skills

communication skillsinterpersonal skillsattention to detailcustomer relationship buildingenthusiastic attitudeend-to-end ownershipdesire for continued learningthought leadershiptraining and educatingrelationship management