Bitrise

Brand Designer

• Act as the custodian of the Bitrise brand and own the design guidelines
• Lead the ongoing evolution of the Bitrise visual identity
• Define and document design standards, components and templates
• Lead design across paid ads, landing pages, website imagery, social, email, and campaign assets
• Partner with the Content & Comms team to bring stories and campaigns to life visually
• Act as the primary conduit to our external design agency
• Support internal stakeholders with branded assets as needed
• Continuously improve design processes within the marketing team
• Set and uphold the quality bar for all design output

Senior Brand Designer

Solutions Engineer

• Be a trusted advisor to Bitrise customers, demonstrating how the company addresses their business requirements
• Remain up-to-date on industry best practices, allowing you to act as a subject matter expert for our customers around mobile development best practices.
• Collaborate with Bitrise product and engineering teams to provide feedback and industry trends to help shape the product roadmap.
• Work with developers from our largest customers to debug complex Mobile DevOps issues, with a focus on CI/CD.
• Act as technical escalation point for the global support team.
• Be a thought leader for Bitrise in the marketplace, including attending and speaking at conferences, hosting webinars, writing blog posts.
• Assist the Customer Success Managers to provide technical consultancy during the onboarding of enterprise customers.
• Build deep relationships with technical champions within our customer base to enable them to become company advocates.
• Drive successful business outcomes across our enterprise customers through educating, training, designing and aiding in implementation of their company solution.
• Help shape and execute on our strategies that lead to strong user adoption.

Solutions Architect

Customer Success Manager

• Act as the architect and administrator of the CS tech stack and manage customer health scoring.
• Build the reporting backbone alongside Bitrise's Data team.
• Partner with the Support team to scale through automation and AI.
• Design and roll out cross-functional processes and earn adoption, not mandate it.

Senior Brand Designer

Solutions Architect

Solutions Architect

Customer Success Operations Manager