Bitmovin

Engineer

• Contribute production code (Java/Kotlin, C++ encoding stack) as an embedded member of the Encoding team's sprints
• Own our US enterprise accounts technically: cover the timezone gap, triage and troubleshoot encoding issues during EU off-hours, and drive incidents to resolution or a safe handover
• Travel to customer sites to support integrations, run workshops, and handle escalations in person
• Feed field learnings back into sprint planning and the product roadmap
• Make sound escalate-vs-resolve calls autonomously, and keep the EU team looped in through clear async communication

Forward Deployed Engineer