Bitkom

Social Media Manager

• You plan, draft and publish posts and other channel-specific texts for our social media channels, in particular for LinkedIn and selected microblogging/short-message platforms
• You create click-through sequences, images and graphics, and keep an eye on the comment sections
• You take on responsibility early and, after onboarding, independently develop postings
• You proactively contribute ideas to further develop our channels and strategies
• You also support content maintenance on our website, encourage active engagement with our target audiences, and occasionally copyedit and proofread publications and studies

Trainee Web & Social Media

Customer Success Manager

• Maintain the partner network (B2B), including content management and contract administration.
• Manage customer relationships and retention from onboarding through annual content planning.
• Provide administrative support to the sales team.
• Assist in conducting market, competitor and customer analyses.
• Collaborate internally with Marketing to further develop offerings for customers.
• Prepare and generate reports from the platform.
• Support internal technical interfaces.
• Optimize the platform — from gathering requirements to overseeing implementation with the vendor.

• Du unterstützt uns bei der Planung, Organisation und Umsetzung des bundesweiten Digitaltags 2026
• Du hilfst, unsere Online- und Social-Media-Kanäle mit Leben zu füllen
• Du bist Ansprechperson für Akteure und Initiativen, die beim Digitaltag mitmachen wollen
• Du sorgst dafür, dass wir mit unserer Online-Kommunikation die richtigen Zielgruppen erreichen
• Du erstellst Materialien, Präsentationen und Grafiken

Trainee Web & Social Media

Customer Success Manager

Werkstudent Social Media und Online-Kommunikation