Bishop-Wisecarver

System Administrator

• Lead the daily operations of our Technology department.
• Ensure the smooth functioning of computer systems, network servers, and virtual infrastructure.
• Implement best practices for cybersecurity and IT support.
• Manage workstation inventory (AssetPanda) and oversee deployments (WDS, Microsoft Deployment Toolkit).
• Troubleshoot desktop and laptop issues.
• Administer and manage endpoint antivirus installations (ESET).
• Oversee mobile device management using Meraki MDM and Verizon business accounts.
• Provide software, hardware, and network connectivity support for end-users.
• Manage and maintain the Zendesk ticketing system.
• Conduct IT orientations for new hires.
• Implement and document IT standard operating procedures.
• Manage vendor relationships, including IT service providers, hardware/software vendors, and telecommunications providers.

Technology Systems Administrator

Sales

• Developing and executing territory growth strategies to achieve sales and profitability objectives
• Identifying, qualifying, and pursuing new business opportunities within assigned markets and accounts
• Building and maintaining strong relationships with OEMs, machine builders, integrators, distributors, and end users
• Conducting application reviews and providing technical guidance to customers throughout the sales process
• Collaborating with internal engineering, customer service, and operations teams to deliver successful customer outcomes
• Maintaining an active sales pipeline, forecasting opportunities, and utilizing HubSpot CRM to manage customer engagement
• Representing the company at trade shows, industry events, and customer meetings
• Supporting distributor development, training, and market expansion initiatives throughout the region

Technology Systems Administrator

Regional Sales Manager