BioTissue

Manager

• Collaborate with marketing and sales leadership to identify target accounts that need practice optimization, specifically focusing on dry eye disease and ocular surface preparation for cataract surgery.
• Work directly with practices to assess needs, recommend protocols, and implement strategies that drive efficiencies and improved patient outcomes.
• Engage with every function within the practice, including front desk, billing, coding, practice administrators, medical technicians, optometrists, and ophthalmologists, to ensure seamless adoption of recommended protocols.
• Act as a subject matter expert in the field of ocular surface optimization and dry eye disease management, providing guidance and insights on industry best practices.
• Influence and consult with key stakeholders within practices, from front desk staff to physician partners, ensuring buy-in and understanding of the protocols and changes recommended.
• Stay up-to-date with the latest trends, research, and developments in the field of dry eye disease, ocular surface optimization, and cataract surgery preparation.
• Collaborate with cross-functional teams, including marketing, sales training, reimbursement specialists, and MSLs, to ensure alignment and support for practice integration initiatives.
• Develop and deliver training materials, protocols, and presentations that address practice needs and drive adoption of new processes and technologies.
• Educate sales representatives on Sales Training & Development content.
• Track and report on key metrics related to practice optimization and patient outcomes, making adjustments as necessary to improve performance.

Manager, Practice Integration – Northeast

Communications

• Document internal communications processes, workflows, and best practices to support consistency and scalability
• Assist with managing and maintaining the company intranet, including updating content and ensuring information is accurate and easy to find
• Analyze intranet usage and structure, and make recommendations to improve layout, navigation, and employee engagement
• Draft, edit, and proofread internal communications such as announcements, PowerPoint decks, emails, intranet posts, and leadership messages
• Support content planning and organization for internal campaigns, initiatives, and events
• Collaborate with cross-functional teams (e.g., HR, IT, and leadership) to gather information and ensure timely communication
• Perform other communications-related tasks and projects assigned

Manager, Practice Integration – Northeast

Internal Communications – Contractor