Strategic Account Manager – East
Biotage
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • United States
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About the role
- Responsible for achieving strategic account growth objectives by establishing and nurturing strong B2B relationships with existing customers and prospective accounts.
- Increase sales revenue by identifying new accounts and discovering opportunities within portfolio accounts.
- Lead the deployment of corporate-wide resources to provide comprehensive products, services, and solutions to strategic accounts.
- Partner with Regional Sales Managers, Technical Sales Representatives as well as sales support functions to devise effective account strategies for each key customer.
- Stay current on existing and new Biotage products and marketing/sales campaigns to maximize sales opportunities.
- Develop effective product positioning via innovative solutions and ideas that address customer needs.
- Research and capture market intelligence as well as customer and sector specific competitive intelligence.
- Track results of strategic initiatives and update account profiles in the Company’s CRM (Salesforce).
- Act as the liaison between key customers and internal teams to ensure a high level of customer satisfaction in all assigned key accounts.
- Serve as the internal resource of knowledge for all account-specific intelligence and interface activities.
- Responsible for creating and updating profiles of key accounts in the Company’s CRM.
Requirements
- Advanced degree, MS or PhD preferred.
- A minimum of a Bachelor’s degree in a science related field, or equivalent combination of education and experience.
- At least 10 years of strategic sales experience in a business-to-business sales environment within the Life Sciences industry.
- Extensive experience in managing a portfolio
- Demonstrate strong drive and determination to succeed.
- Must have a proven track record of success in meeting/exceeding aggressive year over year new business sales goals of $5MM+ and an understanding of sales performance metrics.
- Extensive knowledge of the Life Sciences / pharmaceutical industry in North America.
- Experience with business-to-business complex selling environment involving partnerships with other third-party vendors.
- Strong business acumen, with a proactive and creative approach to identifying the challenges, risks, and opportunities of customers and strong ability to influence change in customer work processes.
- Strong ability to gain comprehensive product and industry knowledge quickly; ability to position the Company’s products and services against competitors.
- Must have the ability to identify key-stakeholders within accounts, and extract understanding of their challenges and expectations.
- Excellent interpersonal skills with a strong aptitude for customer relationship building.
- Ability to communicate effectively (both verbally and in writing) with, and instill confidence in, a wide range of customer personas, from technical end users to Directors and Vice Presidents of multi-national corporations.
- Ability to communicate complex technical information to both small and large groups and handle questions in a commercially astute and sensitive manner.
- Strong ability to work under pressure and with minimum supervision in a highly matrixed sales and service environment.
- Overnight travel up to 40% will be necessary in the field to interface with prospects clients and existing customers.
Benefits
- No specified benefits mentioned
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
strategic salesportfolio managementsales performance metricsbusiness-to-business salesmarket intelligenceproduct positioningcustomer relationship managementcomplex sellingsales revenue growthaccount strategy development
Soft Skills
interpersonal skillscustomer relationship buildingcommunication skillsinfluencing changeproblem-solvingcreativitydrive and determinationability to work under pressureadaptabilityteam collaboration
Certifications
advanced degreeMSPhD