BioLite

QA Engineer

• Oversee sustaining engineering for our full product catalog, ensuring long-term reliability and performance across multiple brands.
• Lead the end-to-end Warranty and Sustaining process, including project management of design refinements or manufacturing improvements required post-launch.
• Provide project resource estimates to aid in project prioritization.
• Manage "deep-dive" technical investigations into field failures or complex quality escalations to identify causes and implement permanent solutions.
• Manage high-level quality correspondence and escalations, prioritizing engineering efforts based on brand impact and customer experience.
• Provide direct management, mentorship, and daily guidance to the Quality Engineering team (currently 2 engineers) and external compliance consultants.
• Manage global product compliance with a focus on international requirements (e.g., EU regulations) and new battery and solar standards.
• Oversee certification testing and Finished Good Inspections (FGI) for off-grid products, ensuring goods ship at required standards.
• Serve as the technical point of contact for the sales team, providing essential compliance and safety documentation for global retail partners.
• Maintain and improve technical troubleshooting guides to empower the wider Customer Service and Technical Support teams.
• Provide dedicated sustaining and warranty support for our specialized emerging markets portfolio.
• Own technical oversight of our proprietary pay-as-you-go and specialized energy software/hardware interfaces.
• Provide technical documentation and performance data to support external reporting and grant requirements.

Quality Engineering Manager

Accounting Manager

• Financial Systems Architecture & Automation: Be the NetSuite Power User, managing SuiteScript writing, workflow testing, and the optimization of core finance and FP&A modules.
• Oversee the end-to-end Accounts Payable ecosystem, specifically managing Bill.com / Tipalti integrations, resolving sync discrepancies, and maintaining real-time system mapping.
• Collaborate with the Finance team on the integration of AI tools and agentic workflows into our ERP to automate repetitive accounting tasks and monitor machine-led outputs for accuracy.
• Audit & Compliance Leadership: Partner with our teams to complete full-scale financial audits, serving as the central contact for external auditors.
• Ensure all processes remain compliant with GAAP while adapting best practices to the needs of a social enterprise with global logistics.
• Advanced GL & Analytics: Perform high-level financial analytics to identify trends, drive system improvements, and provide applicable insights to the Controller.
• Manage complex month-end close activities, including multi-currency reconciliations and intricate accrual logic.
• Mentor junior staff and oversee the technical accuracy of the Accounts Payable process.