Process Analyst
Australian Payments Plus
Tableau
Threat Analyst
BioCatch
full-time
Posted on:
Location Type: Hybrid
Location: Sydney • 🇦🇺 Australia
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
PythonSQL
About the role
- Maintain strong relationships with BioCatch customers to support and enable maximum value from BioCatch solutions
- Provide subject matter expert (SME) support to customers to drive use of BioCatch in achieving strategic plans
- Work with customers and BioCatch Data Science to continually improve fraud detection rates while maintaining low friction for genuine customers
- Use a data-driven approach to prove the value of BioCatch for proof of value and pilot projects
- Educate potential and new customers on BioCatch and Behavioural Biometrics for their key problems and use cases
- Deploy tactical rules with customers for acute fraud attacks
- Lead customers towards best practices and act as voice of the customer to internal functions to influence product strategy and delivery
- Support BioCatch Data Science in researching new and emerging threats across use cases (Account Takeover, Account Opening, Remote Access Scams, Social Engineering Scams, Mule detection)
- Deliver reporting and insights on fraud detection performance
- Share field learnings with Sales Enablement and provide SME support to Sales for new customer acquisitions
- Perform advanced analytics and communicate with stakeholders from C-level to operational fraud investigators
- Work autonomously as a consultant and participate in onsite workshops across APAC
Requirements
- A bachelors / graduate degree in Computer Science/Mathematics/Statistics/related field
- Experience with financial institutions’ fraud departments and/or fraud monitoring tools
- Experience working within cross-functional teams
- Experience with SQL to an intermediate/advanced level
- Experience with Python and/or R (advantage)
- Understanding of statistical modeling techniques
- Strong presentation skills with a proven record of presenting to a range of audience types
- Great business and customer relationships
- Good communications and teamwork
- Self and quick learner
- Professional attitude
- Availability for travel around the APAC Region to meet customers and lead onsite workshops
- Willingness to be onsite at the client's office 2-3 times a month
- Primary Location: Sydney
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SQLPythonRstatistical modeling techniquesadvanced analyticsfraud detectiondata-driven approachtactical rules deploymentfraud monitoring toolsBehavioural Biometrics
Soft skills
strong presentation skillsbusiness relationshipscommunicationteamworkself-learnerprofessional attitudecustomer supportconsultinginfluencingcross-functional collaboration