
Strategy & Operations Extern
Binti, Inc.
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- You’ll operate as a generalist across Binti’s highest-priority initiatives, with real ownership and exposure to senior stakeholders.
- Drive strategic insights
- - Lead market scans, customer research, and competitive benchmarking
- - Conduct interviews with cross-functional Binti teams and synthesize insights into clear, actionable recommendations
- - Map customer journeys to identify friction points and opportunities for improvement
- Leverage AI to scale impact
- - Identify opportunities to apply AI to internal workflows, analysis, and decision-making
- - Prototype lightweight AI-enabled solutions (e.g., research synthesis, reporting, ops tooling)
- - Incorporate AI into your strategic project from scoping through execution
- Turn data into decisions
- - Build and refine executive-ready reports used by senior state leaders
- - Analyze customer cohorts and performance metrics to uncover trends and inform strategy
- - Strengthen how Binti measures and communicates outcomes
- Build and scale internal capabilities
- - Create playbooks, documentation, and tools that improve how teams operate
- Shape the narrative
- - Develop case studies, thought leadership, and materials used in external engagements
- Own a high-impact project
- - Design and lead a standalone strategic initiative from scoping through execution
- - Deliver tangible improvements to operations or customer experience
Requirements
- 2–3 years of experience in consulting or a similarly rigorous, analytical role
- Strong problem structuring, quantitative analysis, and communication skills
- Ability to operate independently in ambiguous, fast-moving environments
- Track record of driving workstreams and delivering results, not just supporting them
- Interest in public sector innovation, social impact, or mission-driven technology
Benefits
- An above-market compensation package (salary + equity)
- Excellent medical, dental, vision, and life insurance - 99% of insurance premiums covered for you + your dependents
- Flexible vacation time to promote a healthy work-life blend
- 13 paid holidays; 11 federally observed holidays (including Juneteenth), plus Election Day and the day after Thanksgiving
- 16 weeks of paid parental bonding leave for the arrival of a newborn or newly placed infant
- Sick/mental health time separate from vacation days (accrue up to a cap of 80 hours)
- 4 weeks of sabbatical after 4 years of service at the company
- 401k, Commuter benefits, FSA, and DCFSA with administration paid for
- $5,000 annual bonus for employees who volunteer as a CASA (court-appointed special advocates)
- $2,500 annual reimbursement for ongoing learning and development, with opportunities to attend trainings/conferences, on-site speaker series, and lunch and learns
- $300 reimbursement for initial office setup
- $50 a month effective work reimbursement to cover internet, electricity, office setup costs, or lunch/snacks with coworkers
- Paid jury duty
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
quantitative analysisdata analysisAI-enabled solutionscustomer journey mappingcompetitive benchmarkingreportingresearch synthesisproject managementstrategic insightsperformance metrics
Soft Skills
problem structuringcommunication skillsindependent operationadaptabilityleadershipanalytical thinkingcollaborationstrategic thinkingcreativitystakeholder engagement