Binalyze

Solutions Engineer

• Deliver compelling technical demonstrations, product presentations, and proof-of-concept engagements
• Engage with customers to understand their incident response workflows, investigation challenges, and security architecture
• Design and recommend solution architectures and deployment strategies tailored to each environment
• Support integration of Binalyze solutions into SOC workflows, IR processes, and enterprise security stacks
• Act as a trusted technical advisor throughout the full customer lifecycle
• Articulate technical value, key differentiators, and solution fit to both technical and non-technical audiences
• Provide best practices guidance on endpoint investigation and digital evidence collection
• Collaborate with sales, product, engineering, and customer success teams to feed field insight back into the business
• Support enterprise evaluations, pilot engagements, and technical sales cycles

Solutions Consultant

Product Designer

• Understand investigator workflows and user needs within the Automated Investigation and Incident Response domain. The outcome will be user insights that guide product decisions and design direction.
• Translate product requirements and user insights into clear user journeys, interaction flows, wireframes, and high-fidelity UI designs that guide product development.
• Design intuitive experiences for complex investigative workflows, large datasets, and technical users. The result will be efficient and usable tools that help investigators work faster and more effectively.
• Collaborate closely with product managers and engineers throughout the product lifecycle—including discovery, ideation, development, launch, and iteration.
• Design end-to-end product experiences including navigation structures, interaction patterns, dashboards, data visualizations, and investigation workflows.
• Conduct usability testing and gather feedback from internal teams and customers to validate design decisions and continuously improve the product experience.
• Contribute to building and maintaining a consistent design system that ensures UI consistency and scalability across the product.
• Improve product usability by continuously refining interactions, layout, visual hierarchy, and interface details.
• Apply UI improvements directly within the product when appropriate using modern AI-assisted tools and development workflows, enabling faster iteration and reducing engineering bottlenecks for UI-level changes.
• Support a culture of collaboration and learning within the product development team, contributing to the continuous improvement of product quality and design practices.

Senior Product Designer

Security Operations

• Monitor and respond to security alerts across cloud and endpoint environments using platforms such as CrowdStrike
• Investigate incidents from detection through containment and remediation
• Conduct threat hunting and analyse intelligence feeds
• Support secure system architecture and technical design reviews
• Administer and optimise access controls and secure connectivity through tools such as Zscaler
• Perform security testing and system hardening
• Validate findings from scans and assessments
• Prioritise remediation based on real-world risk
• Identify opportunities to automate repetitive security and IT workflows
• Build automated processes for monitoring, response, and provisioning
• Use AI tools to increase efficiency and operational scale
• Help teams across the business adopt automation best practices
• Provide security-focused support for access and identity issues
• Assist with time sensitive IT support matters
• Troubleshoot business-critical systems when immediate response is needed

Cybersecurity Engineer – SecOps

Customer Success Manager

• Own the strategic and commercial success of your portfolio, with accountability for Gross Revenue Retention (GDR), Net Revenue Retention (NRR), and Annual Recurring Revenue (ARR).
• Define account strategy, drive disciplined execution, and ensure Binalyze AIR is embedded in customers’ investigation and response workflows.
• Manage 25–40 enterprise customers with clear accountability for retention, expansion, and long-term value creation.
• Execute structured account plans aligned to security priorities and measurable risk reduction outcomes.
• Lead business reviews with senior security and IT stakeholders, influencing renewal and long-term adoption decisions.
• Drive renewal planning well ahead of contract end dates, mitigate risk early, and secure predictable outcomes.
• Identify and progress upsell and cross-sell opportunities in partnership with Sales.
• Coordinate internal technical resources where required while maintaining accountability for resolution and communication.
• Translate customer insights into meaningful product and go-to-market improvements.
• Leverage automated and AI-driven workflows to improve forecasting accuracy and customer outcomes.