Senior Manager, HR Systems

Billy Goat Group

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $116,960 - $171,800 per year

Job Level

Senior

About the role

  • Own and manage the HR tech support function, including intake, triage, resolution, and escalation of tickets
  • Build AI-assisted workflows where applicable — flagging, classification, notifications, and intelligent routing across People processes
  • Own technical documentation, integration specs, data flow diagrams, etc.
  • Serve as a technical resource and escalation point for HR tech issues across the People team
  • Support ad hoc data pulls, system troubleshooting, and cross-functional HR tech requests
  • Use operational exposure as a continuous feedback loop to surface new automation opportunities
  • Translate complex technical constraints and tradeoffs into clear recommendations for the Director and People team leadership
  • Collaborate with COEs e.g. People Operations, IT, Finance, Payroll, and Talent Acquisition to ensure system triggers, data handoffs, and approval workflows are reliable and production-grade
  • Stay current on the HR technology landscape — new ADP capabilities, iPaaS evolution, and AI tooling relevant to the People function

Requirements

  • 8+ years in a technical systems, integration engineering, IT, or HRIS role
  • Hands-on experience building and maintaining API integrations, event-driven workflows, or data pipelines
  • Deep working knowledge of ADP (Lyric strongly preferred; Workforce Now considered)
  • Experience with identity and directory systems (OKTA or similar)
  • Strong data fluency — able to design schemas, trace data lineage, validate integrity across systems, and build reliable audit processes
  • Experience handling sensitive HR data, PII, and related security and compliance requirements
  • Ability to work autonomously on complex, multi-system problems and communicate findings clearly to non-technical stakeholders
Benefits
  • 401K
  • Paid time off
  • Dental
  • Medical
  • Vision
  • Disability
  • Life insurance options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
API integrationsevent-driven workflowsdata pipelinesdata schemasdata lineagedata integrityaudit processesHRIStechnical documentationautomation
Soft Skills
communicationproblem-solvingautonomycollaborationtechnical resourcefeedback looprecommendationtriageescalationdata fluency