Billy Goat Group

Systems Engineer

• The Systems Engineer designs, implements, and supports secure, scalable identity, endpoint, and SaaS administration platforms across the organization.
• This role owns complex technical initiatives end to end, partners cross-functionally to improve reliability and security, and mentors junior engineers through strong standards, automation, and operational excellence.

Human Resources

• Own compliance training accountability, including tracking completion, follow-ups, escalations, and reporting.
• Manage offboarding tickets for voluntary and involuntary separations, ensuring process accuracy, proper documentation, and cross-functional coordination (e.g., IT, Payroll, Security as needed).
• Exit interview - when requested by a departing employee, the ER Specialist will conduct an exit interview and escalate complex/high-risk matters to senior ER leadership.
• Perform ER administrative work, including data pulls, analysis, reporting, and entering historical data to maintain accurate records.
• Handle low-stakes investigations (e.g., interpersonal conflict, workplace communication issues, data exfiltration), including intake, interviews, documentation, and recommendations—escalating complex/high-risk matters to senior ER leadership.
• Support Sr. Manager, ER with performance management, including coaching, documentation guidance, and consistent application of standards.
• Manage attendance across all sites, including tracking, reporting trends, and advising leaders on appropriate next steps.
• Support and administer metrics-based Performance Improvement Plans (e.g., CX or productivity/quality-based improvement plans), ensuring clarity of expectations, measurement cadence, and documentation.
• Administer Disciplinary Action / corrective action processes (verbal, written, final warnings) for safety violations, insubordination, attendance, and other policy breaches—ensuring fairness, consistency, and compliance.
• Support accommodation requests in partnership with the Senior Manager, ER, providing documentation support, and coordination with key stakeholders.

Employee Relations Specialist

Recruitment

• Create and maintain meaningful relationships with hiring managers - collaborate with them to customize and execute sourcing strategies and hiring plans
• Build and maintain a strong hiring process for all assigned roles, partnering with hiring teams to offer insights as a subject matter expert on recruitment
• Source, build pipelines, and actively recruit candidates through direct recruiting efforts - networking, social media, creative thinking and other proactive recruiting sources to identify candidates
• Track progress using data, drawing insights to make hiring processes more efficient
• Manage end-to-end recruiting process from sourcing, screening, onsite interviews to negotiating and closing offers, with the highest degree of professionalism and emphasis on candidate experience
• Be flexible to manage other assignments as they come up

Systems Engineer

Employee Relations Specialist

Talent Acquisition Associate