Lead Strategic Account Manager

BigHand

full-time

Posted on: 3/20/2026

Location Type: Remote

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About the role

Lead, mentor, and motivate a team of 6–7 Sales Representatives to achieve individual and team sales targets.
Provide coaching, training, and guidance to develop the skills and capabilities of your sales team.
Foster a collaborative and high-performance sales culture within the team.
Execute the BigHand Go-To-Market Playbook with precision and adapt it as necessary to meet the unique needs of the North American market.
Develop and implement sales strategies and tactics that align with the company’s goals and objectives.
Continuously monitor and analyse market trends, competitor activity, and customer feedback to refine and improve the sales approach.
Act as the voice of the customer within the organisation, gathering insights and feedback from clients and prospects.
Cultivate and maintain strong, long-lasting relationships with key clients, law firms, and legal professionals in the North American market.
Prepare and present regular sales reports and forecasts to senior management.

Bachelor’s degree in Business, Finance, Computer Science, or a similar field.
Proven track record of successful enterprise sales leadership, ideally within the legal technology or software industry.
Strong understanding of the legal industry, law firm operations, and the challenges faced by legal professionals.
Exceptional communication and presentation skills.
Ability to think strategically and execute tactically.
Experience with CRM software and sales analytics tools.
Excellent problem-solving and negotiation abilities.
Willingness to travel within North America as needed.

Benefits

15 days vacation per year + 2 personal days to take for anything you like!
10 paid holidays, including 4 floating holidays
3 additional BigHand days off between Christmas & New Year
Wellbeing benefits including medical, dental, vision, online wellbeing programs & webinars, access to online therapy and Employee Resource Groups (ERG)
Company-wide Wellness day, for our teams all across the globe to switch off and spend the day doing something to nourish their mental health
Opportunities to give back with company volunteer events and individual volunteer days
Career growth opportunities and study leave options
Family benefits including enhanced parental leave and fertility support
Financial benefits including 401K with employer match, short-term disability, life insurance, and flexible spending accounts
Fully remote working
Growing business with a global presence and a true focus on work-life balance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales strategiessales tacticsenterprise sales leadershipmarket analysiscustomer feedback analysispresentation skillsproblem-solvingnegotiation

Soft Skills

leadershipmentoringcoachingcollaborationcommunicationstrategic thinkingadaptability