Bigblue

Product Specialist

• Investigate merchants’ issues, find solutions, and ensure operations run smoothly
• Capture and prioritize feedback from users to help shape the product roadmap
• Troubleshoot problems alongside engineers and ensure fixes are delivered quickly
• Support product launches with documentation, training, and communication for merchant adoption
• Analyze product usage to uncover opportunities that drive adoption and growth
• Collaborate with internal teams (product managers, engineers, operations, warehouses) to ensure best product experience
• Absorb complexity, stay close to merchants and warehouse operators, and ensure releases improve reliability and experience

Recruitment

• Define and lead Bigblue’s talent acquisition strategy — align hiring priorities with business objectives
• Lead, coach, and develop other TAMs as the team scales
• Own the full recruitment cycle — from sourcing to offer, ensuring an outstanding candidate experience
• Build and nurture talent pipelines — proactively identify, engage, and develop relationships with top talent across key markets and functions
• Partner with hiring managers — advise, coach, and challenge them to define needs, write job descriptions, and make great hires
• Drive employer branding initiatives — showcase culture, mission, and impact to attract candidates
• Measure and optimize — track recruitment metrics, report on progress, and continuously improve hiring processes

Lead Talent Acquisition Manager

Account Executive

• Manage the entire sales cycle from lead qualification to closing and post-sale handoff.
• Evaluate qualified leads generated by the SDR team and forecast/manage pipeline to meet revenue targets.
• Understand customer needs and demonstrate Bigblue's value proposition to C-Level executives; run product demos and build proposals with Operations.
• Negotiate with customers and support handoff to Onboarding and Account Management until first orders are sent.
• Establish and nurture strong relationships with key e-commerce brands; act as a trusted advisor and brand evangelist.
• Attend e-commerce events to represent Bigblue in the UK market and develop strategic partnerships.
• Work on improving sales processes, commercial approaches, and KPIs; collaborate with the UK team to prioritize product and operational improvements.
• Monitor sales performance, coach UK SDRs, and identify areas to improve lead generation and deal closing.

Senior Account Executive

• Use advanced search tools, social networks, and databases to identify and contact potential candidates.
• Evaluate candidates' skills, experience, and cultural fit to determine suitability.
• Coordinate interviews, track applications, and maintain communication with candidates and hiring managers throughout the recruitment process.
• Represent the company at job fairs, university forums, and professional events to promote employer brand and build candidate relationships.
• Contribute to recruitment-related projects (improving processes, creating content, implementing initiatives to attract talent).
• Monitor and analyze recruitment campaign performance and provide regular reports to identify trends and improvement opportunities.

Talent Acquisition Specialist, Intern

Manager

• Design and launch Bigblue’s Professional Services program: define the service offering, pricing models, and delivery frameworks for operational consulting
• Deliver structured, high-impact advice to merchants: help brands streamline their operations, unlock growth, and make the most of Bigblue’s operational capabilities
• Create and track performance metrics: define success KPIs including merchant satisfaction, project ROI, and delivery timelines; build tools and processes to monitor and improve them
• Generate and structure company knowledge: turn field experience into scalable insights for internal training, merchant enablement, and product roadmap decisions
• Work hand-in-hand with Sales, Product, Ops, and Customer teams to scope merchant needs and influence product direction
• Handle both repeatable and bespoke projects, from standardized onboarding packages to tailored merchant migrations
• Make Professional Services a profitable growth engine: design revenue models, forecast team utilization, and ensure strong project economics while delivering value to merchants

Professional Services Manager

• Develop and implement German market strategy
• Identify key segments and market insights
• Collaborate on localized approaches with internal teams
• Provide German market feedback to improve products and sales
• Source and qualify leads for pipeline development
• Conduct qualification calls to assess fit
• Maintain pipeline to meet revenue targets
• Use data to prioritize prospects
• Mentor and support existing SDRs
• Manage the complete sales cycle from prospecting to closing
• Deliver value-focused product demos
• Create proposals and manage negotiations
• Close deals and ensure smooth onboarding handovers
• Build relationships with key German e-commerce brands
• Become a trusted advisor to prospects and clients
• Represent Bigblue at German industry events
• Promote Bigblue's success stories as brand evangelist

Sales

• Provide market insights on trends, competitors, and customer preferences for the Acquisition team.
• Collaborate with Sales and RevOps to identify and research sales targets within specific verticals and segments.
• Analyze large datasets to uncover trends and actionable insights that drive business performance.
• Streamline processes with internal international teams to improve sales tracking and support tools.
• Maintain and update the CRM system to ensure data accuracy.
• Create and improve training materials and optimize acquisition team workflows.
• Assist with the launch of initiatives and operational plans for European markets

Acquisitions and Sales Intern

Financial Planning and Analysis

• Support monthly reporting by preparing and reviewing data, ensuring accuracy, and helping to highlight key insights
• Help manage invoicing, revenue recognition, and cash collection processes to ensure smooth financial flows
• Contribute to supplier invoice processing, payment tracking, and cash-out planning
• Participate in the month-end closing process by preparing reconciliations and analytical reviews
• Take part in projects aimed at improving finance processes and systems (automation, dashboards, AI tools, etc.)
• Identify opportunities to streamline workflows and increase efficiency

Finance Operations Intern

Sales Development Rep

• Serve as key observer and analyst for the German market, providing insights on trends, competition, and customer preferences.
• Collaborate with Growth, Marketing, and Partnerships to identify and research sales targets in verticals and segments.
• Conduct research to understand prospects' personal interests and professional needs; tailor engagement strategies.
• Design and execute outbound prospecting campaigns across email, LinkedIn, Instagram, phone, and video to generate leads and meet revenue quotas.
• Craft creative, personalized messaging to showcase Bigblue's value proposition.
• Build and nurture strong relationships with prospects; act as trusted advisor and brand evangelist.
• Organise or attend events (restaurants, sports, music) to engage prospects and create favorable negotiation environments.