Big Viking Games

Content Marketing Manager

• Content Strategy & Creation: Create exciting new ideas for player content within specific time frames. Package content in a way that is visually appealing to players and aligns with demographic preferences.
• Pipeline Management: Manage the digital asset catalogue with high accuracy. Release content utilizing Jira, Confluence, and internal tools, ensuring velocity while maintaining quality control.
• Collaboration: Actively participate in brainstorming meetings, scrums, and retrospectives. Liaise with production, art, QA, and product teams on theme plans and release schedules.
• Documentation: Maintain strong documentation of processes and assets in a constantly changing environment.

Live Content Marketing Specialist – 8-month contract

Customer Support

• Providing top-notch support to the players in order to help resolve any support tickets.
• Analyze support ticket data to assess customers needs and achieve a high level of customer satisfaction.
• Contribute to Big Viking Games products with ideas for appropriate content and themes.
• Maintain key performance indicators such as net promoter score, Customer Satisfaction, etc.
• Managing game communities and answering customer support emails.
• Working alongside the QA team to help squash player-reported bugs.
• Supporting marketing campaigns through different forums.
• Ensuring content on community sites is correct & frequent.
• Acting as a liaison between the players and product owners.

Player Support Specialist – 6-month contract

Community Manager

• Craft the narrative for the platform migration.
• Collaborate with Marketing and Product teams to execute launch campaigns, promote "Founder’s Pass" initiatives, and drive traffic to the new Unity client.
• Monitor community feedback closely during the transition.
• Own the architecture and engagement strategy of the YoWorld Discord server.
• Write high-quality blog posts, newsletters, and patch notes.
• Create engaging social content (images/video snippets) to showcase the new graphics and features of the updated platform.
• Work with LiveOps to run in-game events that span both the legacy and new platforms, incentivizing players to try the new experience.
• Act as the voice of the player in internal meetings.
• Gather data-driven feedback on bugs, UI/UX issues, and feature requests for the new client to help shape the roadmap.
• Work closely with CS to create FAQs and templates regarding the migration to ensure consistent messaging across all support tickets.

Community Manager – 4-month contract

Account Manager

• - Source and evaluate acquisition opportunities, with a focus on strategic fit, capability expansion, and long-term value creation.
• - Build and maintain a structured pipeline of potential M&A opportunities.
• - Coordinate and support due diligence processes across internal stakeholders (product, technology, finance, legal, operations), managing timelines, inputs, and synthesis.
• - Prepare investment theses, opportunity assessments, and concise executive-level materials to support go / no-go decisions.
• - Identify and evaluate strategic partnership opportunities for BVG and its portfolio companies, including technology, platform, ecosystem, and commercial partners.
• - Support structuring and evaluation of partnership economics, strategic value, and long-term optionality.
• - Maintain and grow relationships with founders, operators, investors, and peers across the gaming, AI, and broader technology ecosystem.
• - Act as a coordination and relationship owner for selected partnerships, ensuring alignment with BVG’s strategic priorities.
• - Serve as a strategic thought partner to the CEO, VP Strategy & Biz Ops, and senior leaders on build vs. buy vs. partner decisions.
• - Collaborate with Product, Engineering, Finance, and Legal to assess feasibility, integration considerations, and strategic trade-offs.
• - Track market and competitive trends across gaming, AI, and adjacent technologies to proactively inform deal and partnership theses.

Corporate Development – Partnerships

• Concept and develop themed in-game content, including outfits, decor, furniture, and other items.
• Translate creative concepts into actionable instructions for cross-functional teams.
• Use AI-assisted creative tools to support brainstorming, generate visual references, and explore concepts.
• Collaborate across cross-functional teams to maintain theme cohesion and ensure content is polished and player-focused.
• Contribute to a fast-paced content schedule by applying strong attention to detail in all aspects of content planning and design.
• Design content with player engagement and commercial appeal in mind, providing context for how it can be featured or promoted in-game.

Content Designer, 8-month contract

3D Artist

• Creating compelling assets focusing on props, furniture, houses, backgrounds OR costumes
• Create engaging high quality 2D animation on style and within design constraints
• Working independently and collaboratively with team members to develop unique assets which fit the style established
• Taking concepts through to final execution of artwork
• Working closely with other artists and animators along with game designers and producers to ship quality games on time and on budget

Intermediate 2D Artist, Animator – 8-Month Contract

Product Marketing

• Own Product Success: Drive primary product revenue and retention metrics, ensuring every player feels valued and engaged.
• Strategize for Growth: Define and implement a cutting-edge monetization strategy, establishing pricing frameworks and mitigating revenue risks alongside FP&A.
• Lead Innovative Campaigns: Lead the charge in crafting promotional campaigns that captivate players, including designing bundles and driving player reactivation efforts.
• Communicate with Impact: Manage integrated product communication initiatives, developing full-funnel marketing campaigns that ensure cohesive messaging across the organization.
• Leverage Insights: Utilize player feedback and market data to generate actionable insights, monitor performance metrics, and inform continuous improvement.
• Collaborate for Success: Partner with executive leadership to align cross-functional teams and initiatives with our overarching product and monetization objectives.

Director of Product Marketing – Monetization

Data Analyst

• End-to-end analytics & modelling
• Build and maintain dashboards (DAU, player spend, content performance, pricing effectiveness) for stakeholders across Product, Marketing and Finance.
• Analyze player behaviour, campaign performance and monetization trends to inform roadmap and live-ops tuning.
• Develop predictive models and forecasting pipelines (e.g. adoption curves, revenue projections, churn risk) using first-principles thinking.
• Lead A/B test design, impact analysis and lift measurement for Gem Events, Challenges, Reactivation Offers and new gameplay features (ex. SplashO, Storylines).
• Partner with FP&A to quantify cost savings and migration impacts
• Identify inefficiencies in IAP config, asset throughput and content velocity—recommend and build agentic workflows to streamline campaign planning and delivery.
• Collaborate with Data Engineering to operationalize data pipelines, enable self-serve analytics and embed predictive insights into product dashboards.
• Translate complex quantitative findings into clear, actionable recommendations for PMs, engineers and live-ops leads.
• Evangelize next-gen analytics best practices, mentor junior analysts and shape our data-driven culture.

Staff Product Data Analyst

• - Build and maintain dashboards (DAU, engagement, player spend, event performance) for Product and Live Ops teams.
• - Analyze player behaviour, feature performance, and monetization trends to inform roadmap and tuning decisions.
• - Support A/B test design, impact analysis, and lift measurement for new gameplay features, gem events, and reactivation offers.
• - Partner with product managers to track the health of in-game economies and pricing strategies.
• - Partner with stakeholders to define success metrics and measure impact.
• - Translate findings into clear, actionable insights that drive product and design decisions.
• - Collaborate with senior analysts to validate forecasts, adoption models, and player segmentations.
• - Write performant SQL queries to extract and structure large data sets.
• - Maintain and improve the accuracy of dashboards and self-serve reporting tools.
• - Partner with Data Engineering to ensure consistency across pipelines and BI platforms.

People Operations

• - Serve as the primary People partner for both companies, balancing long-term strategy with day-to-day execution.
• - Lead all core HR operations, including onboarding, offboarding, performance reviews, compensation cycles, and policy management.
• - Drive culture and engagement through measurable initiatives that strengthen retention, connection, and alignment with company values.
• - Track and improve eNPS and other engagement metrics, using insights to inform action plans and leadership priorities.
• - Design and deliver programs that foster high performance, continuous feedback, and meaningful recognition.
• - Partner with leaders to ensure employees have clarity around expectations, development, and career growth.
• - Own the full recruitment lifecycle — from role definition and sourcing to screening, interviews, offers, and onboarding — ensuring a seamless, high-quality candidate experience.
• - Implement standardized, data-driven evaluation practices using scorecards and calibration to ensure fairness and consistency in hiring decisions.
• - Lead the full candidate experience, ensuring timely communication, structured feedback, and smooth process management from resume review through to offer.
• - Partner with leaders to forecast hiring needs and evaluate post-hire outcomes to continuously refine recruiting strategies.
• - Lead performance management cycles and establish frameworks that drive accountability, clarity, and measurable growth.
• - Analyze performance data and partner with leadership to identify development opportunities and strengthen leadership capability.
• - Coach managers to lead effectively through structured goals, regular feedback, and development planning.
• - Maintain HR policies, benefits, and documentation in full alignment with Ontario employment standards and industry best practices.
• - Ensure compliance across both organizations, proactively advising leadership on emerging legislation and evolving workplace standards.
• - Develop and maintain clear, accessible People processes that support consistency, transparency, and risk mitigation.

Director of People & Culture

Business Operations

• - Track and analyze company-wide KPIs (production velocity, software spend, project costs).
• - Evaluate efficiency in internal pipelines (art asset creation, QA turnaround time, campaign cycles).
• - Partner with Finance and Operations leaders to model ROI and identify cost-savings opportunities.
• - Build dashboards that visualize team efficiency and highlight improvement areas.
• - Collaborate with stakeholders to design and automate recurring reports
• - Identify inefficiencies in tools, subscriptions, and process handoffs—and quantify their impact.
• - Work closely with leaders in Art, Product, and Production to understand time and cost drivers.
• - Present findings and recommendations in clear, actionable summaries for leadership.
• - Support experimentation with new systems, workflow automation, and process design.