Big Ass Fans

Account Manager

• Serve as the primary point of contact for Enterprise customers and Big Ass Fans’ teams internally and in the marketplace. • Manage commercial terms at the Enterprise level to capture value for Big Ass Fans and customer success. • Develop and maintain professional relationships with key stakeholders, both customer and internal Big Ass Fans’ teams, to establish long-term, profitable relationships. • Develop and implement strategies aligning to customer’s challenges and key business drivers. • Analyze purchase patterns and trends by customers to identify revenue-generating opportunities. • Strategize with internal customer stakeholders, product management, and engineering to recommend additional products and solutions that create value and solve our customers’ problems. • Develop timely and accurate forecasts in collaboration with operations and analytics; update to reflect customer performance and overcome changing business and market conditions. • Provide field analysis on industry trends, competitive activity, and general marketplace activity to make recommendations to drive market share. • Coordinate with leadership to schedule, prepare for, and facilitate consistent cadence of customer business reviews. • Manage KPIs to achieve monthly, quarterly, and annual goals. • Collaborate with internal support team to update data in Salesforce, including contact and location information, forecasts, agreements, supporting documentation, and other relevant details. • Additional duties as assigned.

Enterprise Account Manager