Big Ass Fans

Account Executive

• Serve as the professional face of Big Ass Fans for all current and prospective customers.
• Perform facility surveys and make customized product recommendations for each customer.
• Submit all facility information and log all customer interactions in the CRM.
• Maintain constant communication with customers, the inside sales team, and field services/installers, and management.
• Ensure customer satisfaction through frequent post-purchase follow-ups and account nurturing.
• Generate meetings and new opportunities with existing customers and leads.
• Respond to inside sales requests for visits promptly.
• Maintain a positive company image.

Outside Sales Representative

Account Manager

• Develop and implement strategies to drive profitability in the New Construction channel
• Manage and serve as the primary point of contact for assigned Rep Partners
• Proactively identify growth opportunities and drive increased specification and close rates
• Deliver presentations in formal lunch and learn style environments and/or in regular customer meetings
• Develop and maintain professional relationships with account stakeholders to establish long-term, profitable relationships
• Develop timely and accurate forecasts in collaboration with operations and analytics; update to reflect distributor performance
• Provide support to Rep Partners through product training and marketing initiatives
• Provide field analysis on industry trends, competitive activity, and general marketplace activity and make recommendations to drive category distribution and market share
• Prepare and present regular business reviews and report on account goals, initiatives, and progress
• Practice commercial excellence by maintaining and growing their opportunity pipeline and commit to delivering double-digit territory growth each year
• First 90 days: onboarding, FANdamentals training, travel with RAM peers, begin in-person visits with Rep Partners, learn quoting process and company presentations

Regional Account Manager

• Serve as the primary point of contact for Enterprise customers and Big Ass Fans’ teams internally and in the marketplace. • Manage commercial terms at the Enterprise level to capture value for Big Ass Fans and customer success. • Develop and maintain professional relationships with key stakeholders, both customer and internal Big Ass Fans’ teams, to establish long-term, profitable relationships. • Develop and implement strategies aligning to customer’s challenges and key business drivers. • Analyze purchase patterns and trends by customers to identify revenue-generating opportunities. • Strategize with internal customer stakeholders, product management, and engineering to recommend additional products and solutions that create value and solve our customers’ problems. • Develop timely and accurate forecasts in collaboration with operations and analytics; update to reflect customer performance and overcome changing business and market conditions. • Provide field analysis on industry trends, competitive activity, and general marketplace activity to make recommendations to drive market share. • Coordinate with leadership to schedule, prepare for, and facilitate consistent cadence of customer business reviews. • Manage KPIs to achieve monthly, quarterly, and annual goals. • Collaborate with internal support team to update data in Salesforce, including contact and location information, forecasts, agreements, supporting documentation, and other relevant details. • Additional duties as assigned.

Outside Sales Representative

Regional Account Manager

Enterprise Account Manager