BibliU

Manager

• Oversee store managers within the designated region
• Ensure sufficient course material inventory levels throughout each academic term
• Maintain appropriate general merchandise inventory levels aligned with budgetary needs
• Foster effective communication with department chairpersons, faculty, and publishers regarding book orders
• Ensure store cleanliness and the professional appearance of personnel
• Develop and oversee budgets for stores within the assigned region
• Monitor and analyze financial reports on a weekly and monthly basis to ensure fiscal health
• Prepare weekly financial “snapshot” reports for each store
• Make strategic financial decisions to protect company assets
• Build and maintain strong relationships with campus administrators by meeting with them at least four times per year
• Participate in outreach efforts to attract prospective customers
• Ensure store appearance and customer service standards align with company expectations to foster positive impressions
• Recruit, hire, train, and retain qualified staff in accordance with company guidelines and budgets
• Provide ongoing training and development to store personnel
• Lead and mentor store managers to enhance operational efficiency and employee engagement

Regional Manager

Account Executive

• Leading digital conversions and adoptions across existing bookstore customers
• Create an annual and quarterly plan to achieve the assigned quota including leading on outbound initiatives - be very strategic!
• Maintain a very accurate sales forecast. Close dates, sales stages, amounts and net amounts are key and must be accurate
• Create Strategic Selling plans for top 20% of opportunities
• Develop upsell strategies to grow current accounts
• Work with Growth Marketing on sales campaign strategies for existing accounts
• Work with Customer Success to support successful enterprise implementations, upsells and renewals
• Work with Content to match and maximize sell through
• Identify and work regional and national conferences and system and association level relationships that will support sales goals

Account Executive – Digital Conversion Specialist

Product Manager

• Assessing, validating and prioritising strategic, commercial and operational opportunities
• Working with customers, academics, and store staff to understand needs, and adeptly communicate planned improvements and manage expectations, enabling and empowering faster more confident delivery and discovery activities
• Reviewing work of Product Managers and helping support them as they develop, and in turn receiving the same support across the entire product team
• Testing, training and documenting improvements and removing barriers to learning, understanding and delivering value

BibliU

Regional Manager

Account Executive – Digital Conversion Specialist

Senior Product Manager

Regional Manager

Senior Product Manager