BibliU

Manager

• Oversee store managers within the designated region
• Ensure sufficient course material inventory levels throughout each academic term
• Maintain appropriate general merchandise inventory levels aligned with budgetary needs
• Foster effective communication with department chairpersons, faculty, and publishers regarding book orders
• Ensure store cleanliness and the professional appearance of personnel
• Develop and oversee budgets for stores within the assigned region
• Monitor and analyze financial reports on a weekly and monthly basis to ensure fiscal health
• Prepare weekly financial “snapshot” reports for each store
• Make strategic financial decisions to protect company assets
• Build and maintain strong relationships with campus administrators by meeting with them at least four times per year
• Participate in outreach efforts to attract prospective customers
• Ensure store appearance and customer service standards align with company expectations to foster positive impressions
• Recruit, hire, train, and retain qualified staff in accordance with company guidelines and budgets
• Provide ongoing training and development to store personnel
• Lead and mentor store managers to enhance operational efficiency and employee engagement

Regional Manager – Central Florida

Sales

• Engage customers on the sales floor with information, support, and a positive attitude.
• Maintain clean, organized, and well-merchandised store displays.
• Support customers in person, via phone and email.
• Manage and fulfil customer orders.
• Assist customers in locating and purchasing course materials.
• Stock and merchandise textbooks to ensure easy access and visual appeal.
• Receive and check in incoming merchandise and supplies.
• Organize back-stock to ensure efficient restocking of the sales floor.
• Prepare and process outgoing shipments, customer orders, and returns.

Sales Support, Keyholder

Artificial Intelligence

• Building software automations to help teams at BibliU reduce their manual work & improve their productivity
• Integrating best-in-class software and AI workflows
• Building custom software
• Embedding in teams using these automations to understand their context and requirements
• Driving best practices and professional development

AI & Innovation Analyst

• Develop and maintain a good working relationship with the faculty to obtain key information in the text area and general merchandise areas.
• Schedule regular appointments and meet with the appropriate administrative personnel to build rapport, discuss situations and avoid potential problems.
• Recruit, hire, train and maintain staff at appropriate levels according to company guidelines and budgets.
• Daily cash register operations, daily data entry of textbook information, textbook receiving and stocking as well as end of day balancing.
• Answering telephone and email, all areas of customer service.
• Traveling to and operating remote locations during each semester.

Assistant Store Manager

Account Executive

• Leading digital conversions and adoptions across existing bookstore customers
• Create an annual and quarterly plan to achieve the assigned quota including leading on outbound initiatives - be very strategic!
• Maintain a very accurate sales forecast. Close dates, sales stages, amounts and net amounts are key and must be accurate
• Create Strategic Selling plans for top 20% of opportunities
• Develop upsell strategies to grow current accounts
• Work with Growth Marketing on sales campaign strategies for existing accounts
• Work with Customer Success to support successful enterprise implementations, upsells and renewals
• Work with Content to match and maximize sell through
• Identify and work regional and national conferences and system and association level relationships that will support sales goals

Regional Manager – Central Florida

Sales Support, Keyholder

AI & Innovation Analyst

Assistant Store Manager

Account Executive – Digital Conversion Specialist