Clinical Partner, Medical Assistant
HarmonyCares
Job Level
Mid-LevelSenior
Tech Stack
Cyber Security
About the role
- Act as a strategic advisor to business stakeholders, aligning IT capabilities with business and product roadmaps.
- Influence technology decisions to support rapid scaling, transformation, and innovation.
- Identify opportunities where IT can deliver competitive advantage and operational efficiency.
- Partner with other departments to deploy / enhance SaaS integrations.
- Engage with Sales, Marketing, and Customer Success to enable / enhance technology tools (e.g., CRM, analytics platforms, customer portals).
- Facilitate collaboration between IT operations, InfoSec, and business units on shared technology objectives.
- Drive initiatives such as system upgrades, workflow automation, and migrations in support of business objectives.
- Help prioritize IT projects based on ROI, customer impact, and strategic alignment.
- Ensure the seamless delivery of IT services to support internal users and external customers.
- Promote emerging technologies (e.g., AI/ML, low-code platforms, API ecosystems) to enhance product and business capabilities.
- Facilitate POCs, vendor evaluations, and technology pilots with a business impact lens.
- Ensure IT compliance with internal policies, security standards, and industry regulations (e.g., SOC 2, GDPR).
- Support data privacy initiatives and digital trust as part of technology delivery.
Requirements
- Bachelor\'s degree in Information Technology, Computer Science, Business, or a related field (Master’s preferred).
- 5+ years of experience in IT, digital transformation, or product/technology roles.
- Strong experience within fast-paced, tech-forward environments (e.g., SaaS, software, platforms, startups).
- Experience collaborating with agile teams and product development processes.
- Proven ability to translate business strategy into technology execution.
- Working knowledge of modern tech stacks and IT operations.
- Excellent stakeholder management and communication skills.
