Program Manager
Beyondsoft
CloudCyber Security
Operational Program Manager
Beyondsoft
full-time
Posted on:
Location: 🇨🇷 Costa Rica
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
CloudCyber Security
About the role
- Monitor and track program status, inventories, and testing obligations related to Microsoft Teams interoperability compliance.
- Manage and drive triage review processes, ensuring timely resolution of issues across engineering, partner, and support teams.
- Collaborate with technical teams to track bugs, manage resolution workflows, and support consistent issue management.
- Develop and maintain program documentation, training materials, and content for engineering and partner enablement.
- Coordinate and execute operational tasks for ongoing compliance testing, reporting, and developer support activities.
- Support the management of sample code repositories, coordinating with engineering for updates and fixes.
- Collaborate with engineering partners to provide visibility into blockers, risks, and progress for test and development efforts.
- Perform additional duties as assigned.
Requirements
- Experience in program or project management in a technical or engineering environment.
- Proven ability to manage cross-functional projects, track dependencies, and communicate status to stakeholders.
- Strong organizational skills with experience in monitoring, triaging, and tracking issues across multiple teams.
- Excellent written and verbal communication skills, with the ability to create clear documentation and training materials.
- English B2+ or higher
- Occasional infrequent in person activity may be required
- Familiarity with software development processes or API lifecycle.
- Experience contributing to or managing open-source projects, especially related to developer tools or documentation is a plus.