Beyondsoft

Operational Program Manager

Beyondsoft

full-time

Posted on:

Origin:  • 🇨🇷 Costa Rica

Visit company website
✨ AI Apply
Manual Apply

Job Level

Mid-LevelSenior

Tech Stack

CloudCyber Security

About the role

  • Monitor and track program status, inventories, and testing obligations related to Microsoft Teams interoperability compliance.
  • Manage and drive triage review processes, ensuring timely resolution of issues across engineering, partner, and support teams.
  • Collaborate with technical teams to track bugs, manage resolution workflows, and support consistent issue management.
  • Develop and maintain program documentation, training materials, and content for engineering and partner enablement.
  • Coordinate and execute operational tasks for ongoing compliance testing, reporting, and developer support activities.
  • Support the management of sample code repositories, coordinating with engineering for updates and fixes.
  • Collaborate with engineering partners to provide visibility into blockers, risks, and progress for test and development efforts.
  • Perform additional duties as assigned.

Requirements

  • Experience in program or project management in a technical or engineering environment.
  • Proven ability to manage cross-functional projects, track dependencies, and communicate status to stakeholders.
  • Strong organizational skills with experience in monitoring, triaging, and tracking issues across multiple teams.
  • Excellent written and verbal communication skills, with the ability to create clear documentation and training materials.
  • English B2+ or higher
  • Occasional infrequent in person activity may be required
  • Familiarity with software development processes or API lifecycle.
  • Experience contributing to or managing open-source projects, especially related to developer tools or documentation is a plus.