Beyond20

ServiceNow Business Analyst

Beyond20

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

ServiceNow

About the role

  • Work with ServiceNow implementation project teams, gathering requirements and drafting user stories.
  • Provide knowledge in business process and system analysis, design, improvement, and implementation efforts or in translating business process needs into technical requirements.
  • Provide group facilitation, training, and additional forms of knowledge transfer.
  • Serve as the key coordinator between customers and multiple project teams

Requirements

  • 3+ years of experience as a ServiceNow business analyst
  • Excellent verbal and written communication skills (including presentation development) with customers and end-users, and team members
  • Excellent problem-solving and collaborative skills
  • Strong leadership and team building skills
  • Eligible to obtain and maintain Government Security Clearance.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business process analysissystem analysisuser story draftingrequirements gatheringprocess improvementtechnical requirements translation
Soft Skills
verbal communicationwritten communicationpresentation developmentproblem-solvingcollaborationleadershipteam building
Certifications
Government Security Clearance