Bettermile

Robotics

• Conduct AI research to identify new opportunities to improve support workflows.
• Evaluate and test AI capabilities that can enhance support quality and efficiency.
• Assist in automating support processes and operational touchpoints.
• Support the integration and optimization of our customer support platform.
• Handle approximately 30% day-to-day support alongside your project-focused work.

Working Student – AI & Support Process Automation

Data Analyst

• Creating, maintaining, and improving dashboards and performance-critical reports
• Defining KPIs and contributing to data models using DBT
• Investigating data inconsistencies and improving data quality across sources
• Cleaning, normalizing, and validating data to support reliable insights
• Supporting query and model optimization for performance and cost efficiency

Working Student Data Analyst – d/f/m

Human Resources

• Streamline travel operations and expense management in coordination with Accounting
• Manage employee contracts and confidential paperwork, ensuring all documents are accurate, up-to-date, and properly filed
• Play a key role in onboarding and offboarding, ensuring precise documentation and system updates
• Act as the link between the HR team, employees, and external partners (payroll, legal, etc.)
• Manage leave administration, including complex entitlement calculations
• Generate insights from HR data and analyze key metrics
• Maintain compliance by conducting regular checks, e.g., on work permits and leave entitlements

Working Student – AI & Support Process Automation

Working Student Data Analyst – d/f/m

Working Student, HR Admin