BetterHelp

Senior Human Resources Business Partner

BetterHelp

full-time

Posted on:

Location Type: Hybrid

Location: United States

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Salary

💰 $140,000 - $160,000 per year

Job Level

Senior

About the role

  • Provide strategic business partnership and coaching to BetterHelp’s managers and leaders
  • Develop and maintain an effective working knowledge of BetterHelp’s mid- and long-range plans, its culture, and its competition
  • Meet regularly with various department heads to assess and advise on current employee needs
  • Work closely with management and employees to continually enhance working relationships, build morale and increase productivity and retention
  • Build strong relationships with key people in the client group by frequently connecting with them about their concerns and insights
  • Provide day-to-day performance management guidance (e.g., coaching, counseling, career development, disciplinary actions) to enhance organizational effectiveness
  • Partnering with our legal department as needed, maintaining in-depth knowledge of legal requirements related to HR and employee management, reducing legal risks, and ensuring regulatory compliance
  • Manage and resolve complex employee relations issues, conducting effective, thorough, and objective investigations as needed
  • Analyze HR trends and metrics to develop solutions, programs, and processes
  • Provide consultative advice related to business unit restructuring, workforce planning and succession planning
  • Assist in driving various HR initiatives: performance management, goal setting, merit reviews and employee career development

Requirements

  • 10+ years’ experience as an HR Business Partner
  • 6+ years’ experience with management coaching
  • Previous international exposure/assignment with ability to work across various cultures
  • Demonstrable success designing and implementing performance management and employee relations programs
  • A people-person mindset, with a natural knack for building relationships and rapport at all levels of an organization
  • Experience and effectiveness working with senior leaders and associates that are located remotely
  • Ability to work in the US, to travel to our San Jose, California offices up to three times per year and to an additional company offsite
  • Exceptional communication skills, both written and verbal, with the ability to provide presentations in a productive, compelling manner
  • Natural and effective coaching/mentoring style
  • Deep understanding of HR functions, policies, and best practices
  • Knowledge of employment/labor law
  • Demonstrated project management and change management skills
  • The drive of a self-starter, with the ability to lead programs independently
  • Business acumen and strong consultative skills
  • Strong business ethics
Benefits
  • Remote work with regular in-person bonding experiences sponsored by the company
  • Competitive compensation
  • Holistic perks program (including free therapy, employee wellness, and more)
  • Excellent health, dental, and vision coverage
  • 401k benefits with employer matching contribution
  • The chance to build something that changes lives – and that people love
  • Any piece of hardware or software that will make you happy and productive
  • An awesome community of co-workers
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
performance managementemployee relationsworkforce planningsuccession planningproject managementchange managementHR metrics analysiscoachingcounselingdisciplinary actions
Soft Skills
relationship buildingcommunicationmentoringconsultative skillsbusiness acumenorganizational effectivenesscultural awarenessself-starterproblem-solvingteam collaboration