BetterHelp

Senior Human Resources Business Partner

BetterHelp

full-time

Posted on:

Location Type: Hybrid

Location: United States

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Salary

💰 $140,000 - $160,000 per year

Job Level

Senior

About the role

  • Provide strategic business partnership and coaching to BetterHelp’s managers and leaders
  • Develop and maintain an effective working knowledge of BetterHelp’s mid- and long-range plans, its culture, and its competition
  • Meet regularly with various department heads to assess and advise on current employee needs
  • Work closely with management and employees to continually enhance working relationships, build morale and increase productivity and retention
  • Build strong relationships with key people in the client group by frequently connecting with them about their concerns and insights
  • Provide day-to-day performance management guidance (e.g., coaching, counseling, career development, disciplinary actions) to enhance organizational effectiveness
  • Partnering with our legal department as needed, maintaining in-depth knowledge of legal requirements related to HR and employee management, reducing legal risks, and ensuring regulatory compliance
  • Manage and resolve complex employee relations issues, conducting effective, thorough, and objective investigations as needed
  • Analyze HR trends and metrics to develop solutions, programs, and processes
  • Provide consultative advice related to business unit restructuring, workforce planning and succession planning
  • Assist in driving various HR initiatives: performance management, goal setting, merit reviews and employee career development

Requirements

  • 10+ years’ experience as an HR Business Partner
  • 6+ years’ experience with management coaching
  • Previous international exposure/assignment with ability to work across various cultures
  • Demonstrable success designing and implementing performance management and employee relations programs
  • A people-person mindset, with a natural knack for building relationships and rapport at all levels of an organization
  • Experience and effectiveness working with senior leaders and associates that are located remotely
  • Ability to work in the US, to travel to our San Jose, California offices up to three times per year and to an additional company offsite
  • Exceptional communication skills, both written and verbal, with the ability to provide presentations in a productive, compelling manner
  • Natural and effective coaching/mentoring style
  • Deep understanding of HR functions, policies, and best practices
  • Knowledge of employment/labor law
  • Demonstrated project management and change management skills
  • The drive of a self-starter, with the ability to lead programs independently
  • Business acumen and strong consultative skills
  • Strong business ethics
Benefits
  • Remote work with regular in-person bonding experiences sponsored by the company
  • Competitive compensation
  • Holistic perks program (including free therapy, employee wellness, and more)
  • Excellent health, dental, and vision coverage
  • 401k benefits with employer matching contribution
  • The chance to build something that changes lives – and that people love
  • Any piece of hardware or software that will make you happy and productive
  • An awesome community of co-workers

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
performance managementemployee relationsworkforce planningsuccession planningproject managementchange managementHR metrics analysiscoachingcounselingdisciplinary actions
Soft skills
relationship buildingcommunicationmentoringconsultative skillsbusiness acumenorganizational effectivenesscultural awarenessself-starterproblem-solvingteam collaboration