Better Health Group

Social Media Manager

• The Digital Social Media Manager is responsible for managing and executing VIPcare's clinic-level social media presence.
• Enhance brand awareness, strengthen community engagement, support patient acquisition efforts.
• Serve as the primary administrator and day-to-day manager of VIPcare's clinic social media platforms.
• Maintain, monitor, update, and optimize 120+ individual VIPcare clinic Facebook pages and other designated social media channels.
• Partner closely with Marketing, Clinic Operations, Team Resources, Provider Operations, Growth, and other stakeholders.
• Create, curate, and publish compelling, relevant, and medically appropriate content across social media platforms.
• Develop and maintain a comprehensive content calendar that balances corporate initiatives and local clinic activities.
• Monitor social media activity and respond to comments, reviews, messages, and community interactions.

Manager

• Manage and supervise daily operational activities to ensure they align with organizational goals
• Implement and enforce operational policies and procedures
• Lead and motivate a team of operational staff
• Provide guidance, training, and support to team members to enhance their performance and development
• Identify areas for process improvement and implement changes to enhance efficiency
• Collaborate with cross-functional teams to streamline workflows
• Effectively allocate and manage resources, including personnel, equipment, and budget
• Monitor resource utilization and make recommendations for optimization
• Implement and maintain quality control standards to ensure the delivery of high-quality products/services
• Conduct regular audits and assessments to identify and address areas for improvement
• Foster open communication channels between departments to ensure smooth collaboration
• Coordinate with other managers to align operational processes with overall organizational objectives
• Develop and monitor key performance indicators (KPIs) to track operational performance
• Analyze data and prepare reports to inform decision-making
• Identify training needs within the operations team and develop programs to enhance skills
• Implement ongoing professional development initiatives
• Additional duties as assigned

Social Media Manager

Credentialing Manager