Tech Stack
AzureCloudGoogle Cloud Platform
About the role
- The Technical Product Owner (TPO) integrates product ownership with technical project management to oversee large-scale infrastructure and automation initiatives following Agile methodology.
- The TPO manages complex projects within an enterprise environment, ensuring successful delivery through thorough planning, execution, and stakeholder management.
- The TPO ensures the backlog is groomed and aligned with stakeholder and customer needs, utilizing rigorous methods to balance evolving, competing needs with limited resources.
- The TPO will work closely with a team consisting of Product Managers, Software Engineers, and Test Engineers.
- The TPO must be able to analyze, compose, and communicate effective User Stories and Acceptance Criteria.
- This is a key role within the Product Management team, working with multiple internal and external stakeholders to connect and create complete solutions.
- Lead and execute Agile ceremonies for complex technical projects across multiple teams, ensuring alignment with organizational objectives and successful delivery within scope, budget, and timeline constraints.
- Conduct monthly PI planning with key stakeholders and leadership.
- Manage feature intake, backlog, and sprint dependencies using Agile methodologies.
- Review and approve organizational deliveries via acceptance criteria, demos, and UAT.
- Create and distribute clear project documentation including status reports, and executive summaries for executive leadership review.
- Drive cross-functional collaboration between technical teams, business units, and external vendors while removing obstacles to project success.
- Lead and collaborate on refining technical direction.
- Establish project metrics, tracking systems, and reporting mechanisms.
- Handle cross-team dependencies and stakeholder relationships.
- Oversee technical documentation and acceptance criteria.
- Promote Agile adoption within the organization.
- Serve as a voice of customers on new or already existing products.
- Highlight product features in a manner understandable to development teams.
Requirements
- 3+ years of Technical Product Owner or Technical Product Manager experience in large enterprise settings
- Bachelor's degree in business, engineering, or computer science
- Agile certifications
- Highly proficient in Agile tools (Jira, Confluence) and methodologies
- Strong technical background in software development and infrastructure, with ability to understand technical concepts and drive technical direction
- Proven experience managing complex, multi-stakeholder projects
- Excellent verbal and written communication with attention to detail, and superior time management
- Enterprise-scale product ownership
- Experience in complex production environments
- Ideal Experience Contact center infrastructure and unified communications experience
- Technical experience with Azure Cloud and GCP Cloud migration and infrastructure automation
- Digital transformation at Fortune 500 companies
- Infrastructure operations with strict SLAs